Our Hot Tickets Programme invites leading organisations to TheTicketingBusiness Forum who are looking to evaluate upgrades to their ticketing, CRM, membership or digital marketing platforms in the next 18 months and will be ‘shopping around’ on site.

In an effort to get to know our Hot Ticket recipients (we like to call them Hotties) a little better, we asked each of them a few questions in a quickfire interview.

It would be pretty boring to just ask about the upgrades they are evaluating at the Forum (although of course we asked this too), so we threw in a few curve ball questions too. Enjoy!

First up is Martin O’Donoghue, Business Development Manager for Cork Opera House, who will be joining the Forum on 17-18 April at Emirates Old Trafford, Manchester.

What is your job role at Cork Opera House?

Squeezing blood from turnips  – Business Development, sponsorship, commercial partnerships

What’s something people don’t know about your organisation?

Our accounts department is haunted!

What upgrades are Cork Opera House evaluating at the Forum and why?

CRM and digital conversion systems, so we can optimise our customers online conversion rate and understand their needs better

What’s your dream event to ticket?

Ludvico Einaudi and Ben Folds collaboration

What was the last sporting event you went to?

The Cork Hurling County Final (a proper sport played with sticks and skill)


What’s the best concert you’ve ever been to? 

The National in Cork Opera House

What’s the weirdest event you’ve ever attended?

An actor doing a live street performance rummaging through bins and then eating the left over food – as part of the Edinburgh Fringe Festival

When you visit a venue, what do you notice first?

How staff engage with patrons

What’s the last ticket you bought?

Crash Ensemble performance at the Everyman Theatre during the Sounds from a Safe Harbour festival

What emerging technology are you most excited about?

Design thinking for service design

What are you most proud of?

Rowing across to Scotland and back

What three things always cheer you up?

A currach, live music and pints of Murphys

What would your autobiography be called?

A’ come off it.

What’s your guilty pleasure song?

Good music should not be associated with guilt

And the all important question… Dogs or cats?

Hippos are so much cooler


Meet Martin, and all our other Hotties, at the Forum on 17-18 April in Manchester. Earlybird passes (including a free hotel night) are available here.

What are people saying?

The highest number of exciting conversations we've ever had at a conference!

Natalie Senyk Business Development Manager, Softjourn

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

A very well organised conference and great fun too. Many exciting opportunities in the pipeline...

Lea Stiels Marketing Manager, Oxynade

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

2019 was our first year at the Forum, we are really happy and have had a lot of very exciting conversations.

Kelsey McGrath Operations Manager, PixelPin

This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark