Bad bots make the internet a fundamentally unfair place. Nowhere is this more clear than during onsales. Online ticketing organisations have found themselves on the front lines of the battle against bad bots.

Consider that one bot operator alone scooped up 1,012 tickets to a concert in 1 minute. Frustrated fans are forced to resale sites where margins can exceed 1,000% of face value. Some performers have gone to extreme lengths to remove bad bots from their onsales, including taking ticketing totally offline.

At Distil Networks and Queue-it, we think there’s a better way to bring fairness to ticketing. It is possible to keep ticketing in the 21st century while ensuring tickets get in the hands of true fans.


Stakeholders from politicians to musicians to fan alliances are clamoring for fairness in online ticketing. Organisations that don’t forcefully battle bots do so at their own peril. We believe that ticketing organisations can and should be the leading defense in the fight against malicious bots.

Queue-it will be joining #TBF19 to discuss best practices and challenge misconceptions related to bad bot mitigation strategies.

Visit Queue-it in The Marketplace to find out more about how to:

• Distinguish between good and bad bots
• Expose the worst of the next-generation bots
• Reveal how bad bots target online ticketing
• Cover the legislative landscape around ticketing bots
• Share best practices on how to beat bad bots

What are people saying?

The highest number of exciting conversations we've ever had at a conference!

Natalie Senyk Business Development Manager, Softjourn

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

A very well organised conference and great fun too. Many exciting opportunities in the pipeline...

Lea Stiels Marketing Manager, Oxynade

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

2019 was our first year at the Forum, we are really happy and have had a lot of very exciting conversations.

Kelsey McGrath Operations Manager, PixelPin

This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark