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#TBA25: Winners unveiled at TheTicketingBusiness Awards 2025 Who was celebrated?
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#TBF25: AI, resale market, and technology all under the spotlight
4 minute read
1 May 2025

#TBA25: Winners unveiled at TheTicketingBusiness Awards 2025

AXS Europe was named the Ticketing Business of the Year while Francis Casado, Co-Founder of 3D Digital Venue, scooped the…
5 minute read
29 April 2025

#TBF25 Q&A: The power of partnerships and personalisation

3D Digital Venue has found an innovative way of giving fans peace of mind when it comes to ticket buying through its seating maps.

3 minute read
25 April 2025

#TBF25 Q&A: Preparing for the unpredictability of the AI revolution

Queue-It has established itself as invaluable in the ticketing industry through its virtual waiting room technology.
3 minute read
23 April 2025

#TBF25 Preview: Eyes on Me – Integrated Marketing In Action

In recent years, entertainment and sports marketeers have focussed intensely on measurement, conversion, performance. With more and more data to…
1 minute read
23 April 2025

#TBF25 Preview: Broadway’s Marvellous Marketplace

How does the world’s greatest concentration of theatres operate in today’s multi-platform world? With 41 professional theaters – each with…
2 minute read
14 April 2025

#TBF25 Q&A: Managing the ticketing for mega-events

Ticketing finance consultant Pierino Gattei has worked with global football governing body FIFA since 2009 on its biggest tournaments, including every men’s World Cup from 2010 onwards.

2 minute read
11 April 2025

#TBF25 Preview: Creating Inbox Gold – from Martians to Igglepiggle

If – as we learnt at last year’s Forum – an email address is more valuable than a gramme of…
2 minute read
7 April 2025

#TBF25 Q&A: Competing for space in a crowded sporting sector

More than three million people in England play netball annually, but the sport still has to jostle for space in a crowded events space.

3 minute read
4 April 2025

#TBF25 Q&A: Making entertainment accessible to all

Nimbus Disability is the company behind the award-winning Access Card which gives disabled people better access to entertainment venues.
2 minute read
2 April 2025

#TBF25 Q&A: Helping the arts and culture sector on the whole

The award-winning Indigo has built an impressive reputation for itself in the arts and cultural industry with its ability to help companies understand their audiences better.
3 minute read
25 March 2025

#TBF25 Q&A: Keeping fans happy off the pitch

Burnley FC has experienced mixed footballing fortunes recently as it has been either relegated or promoted in each of the last three seasons.
2 minute read
25 March 2025

#TBF25 Q&A: Finding new revenue streams at Parliament

More than one million people visit the UK’s parliamentary estate each year, and while it is essential to balance its working needs, the potential of the Palace of Westminster as a visitor attraction is enormous.

2 minute read
21 March 2025

#TBF25 Preview: Omio Success – Enhancing Customer Experience & Revenue

Cancel for Any Reason! That’s how we make customers feel confident when purchasing tickets. Exclusively at #TBF25, digital insurance specialists…
3 minute read
21 March 2025

#TBF25 Q&A: The promise and pitfalls of promotion

Welsh football club Wrexham AFC is aiming for a remarkable third promotion in three years as it currently sits third in the EFL League One table.

3 minute read
14 March 2025

#TBF25 Preview: Spotlight on Starlite

The future of ticketing isn’t just about technology—it’s about collaboration. In this exclusive #TBF25 session, vivenu, Tickex Live, and 3D…
2 minute read
13 March 2025

#TBF25 Q&A: The show must go on – maintaining high standards amid redevelopment works

The Canberra Theatre Centre is the premier performing arts venue in Australia’s capital and provides arts and entertainment to the residents of the city and surrounding regions.
3 minute read
7 March 2025

#TBF25 Access Culture: Opening the doors for all

We’re going all-in on accessibility at #TBF25. At this year’s Forum our friends at All In and Indigo will share…
3 minute read
6 March 2025

#TBF25 Q&A: Utilising technology to increase theatre ticketing sales

The Blackpool Grand Theatre boasts more than 130 years of history and the 1,053-seat, Grade II-listed venue is still thriving today with hundreds of productions each year.
3 minute read
4 March 2025

#TBF25 Update: Who will you be talking to?

Two months out from our 13th TheTicketingBusiness Forum and the attendance list is better than ever! Once again, the Forum will…
9 minute read
1 March 2025

#TBF25 Q&A: Navigating the membership landscape

The Eden Park Trust is a charitable organisation that promotes, operates and develops New Zealand’s national stadium in Auckland.
2 minute read
28 February 2025

#TBA25 Shortlists: Congrats to the Finalists!

TheTicketingBusiness is delighted to unveil the finalists for this year’s Awards. Our congratulations to all of the finalists for making…
3 minute read
18 February 2025

#TBF25: Forum Preview released

What’s happening at this year’s Forum? Too much to share in a single post so we’ve put together an 18-page…
1 minute read
12 February 2025

#TBF25 Preview: Culture, Tech and The Mousetrap

As the countdown to our biggest Forum to date, we are delighted to announce that Brian Fenty, CEO and Co-Founder…
2 minute read
5 February 2025

#TBF25 Preview: Data and AI – Learnings in Business Transformation

Off the back of record-breaking attendance at its Australian Open, Tennis Australia has amassed even more data on its audiences,…
2 minute read
30 January 2025

#TBF25 Preview: User-Centric Ticketing Experiences

How’s your booking flow working? Have you optimised the customer journey to drive conversion? How do you benchmark your site’s…
1 minute read
24 January 2025

#TBF25: The Advisors’ latest line-up additions

We’re excited to announce the latest additions to our already strong #TBF25 Advisory Board aka The Advisors. As we continue…
3 minute read
19 January 2025

#TBA25 Judging panel unveiled

TheTicketingBusiness Forum 2025 (#TBF25) will once again bring together the world’s leaders in entertainment, sports, arts, and leisure to explore…
2 minute read
15 January 2025

#TBA25: Nominations are open!

Nominations open today for TheTicketingBusiness Awards 2025 (#TBA25). We can’t wait to hear who’s impressed you over the last year….
1 minute read
13 January 2025

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Much more than ticketing, TheTicketingBusiness Forum explores, debates and showcases the latest trends, innovations and technologies which are connecting the global ticketing e-commerce ecosystem.

Launched in 2013, TheTicketingBusiness Forum is owned and delivered by Xperiology – the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment.

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