Connecting the global ticketing ecosystem together

Emirates Old Trafford, Manchester 19-20 April 2023

This is eCommerce for Entertainment!

Now in its second decade, TheTicketingBusiness Forum explores the opportunities of open, multi-channel connections to discovery, sales and distribution. The Forum is the essential meeting to learn from our industry’s leaders, discover what’s happening, re-connect with friends and make new connections into the global entertainment, sports, arts and leisure ecosystem.

More than ticketing, we now encompass the entire ticketing ecosystem from marketing and discovery through to pricing, CRM, analytics and loyalty.

Join us as we plug in, connect and re-engineer our ticketing business… together!

What is TheTicketingBusiness Forum?

In short, TheTicketingBusiness Forum is simply the best networking and knowledge exchange event.

The speaker lineup

Do you have all the answers? If not, invest some time to learn from others..

Lisa Simpson

Co-Founder Easol

Joe Rugo

EVP, Partner Development Fevo

Emily Tuffin

General Manager STH Group UK

Humbert Eike

Head of Digitalisation VfL Wolfsburg

Sean Kelly

Founder Vatic

Rebecca Molloy

Head of Ticketing and Audience Insight Bristol Old Vic

Amy Trynka

Venue Projects & Strategy Manager Arsenal FC

Vinicius Borsatto Ferreira

Innovation Manager Palmeiras

Katy Raines

CEO Indigo-Ltd

Niels Henrik Sodemann

CEO & Co-founder Queue-it

Ben Griffiths

Ticket Office Manage Wycombe Wanderers FC

Mikkel Bjerre

Ticketing & Customer Service Manager FC København [FC Copenhagen]

Paul Williamson

Director Two Circles

Thomas Torjusen

Head of Media, Technology and Chief Digital Officer Norsk Toppfotball / Norwegian Professional Football League

Edwin Suk

CIO Feyenoord

Warren Skelton

European Sales Director Cedar Packaging

Robin Sherry

Founder Seat Unique

Sam Shemtob

Director Face-value European Alliance for Ticketing (FEAT)

Jeff Sheldon

Stadium Access & Innovation UK APT SKIDATA

Mikkel Skou

CEO & Co-Founder NewC Sport

Cameron Hoy

Managing Director Ticketek

Lasse Rich Henningsen

CEO, Musikkens Hus and Aalborg Symfoniorkester & Chair, Nordic Concert Halls and Danish Concert and Culture Halls (DKK)

Damien Fulbert

Director of Operations Swiss Vapeur Parc

Dawn Farrow

Commercial Director and Marketing Specialist

Becky Edwards-Symmons

Head of Commercial Swansea City AFC

Mike Bayon

Founder/CEO Sound Travel

Carolyn Sims

Director CMSA Consultancy

Alexandre Martin

CEO & Co-Founder Smeetz

Einar Gústafsson

VP of Product & Engineering TIX Ticketing

Leon Gray

Head of Ticketing/CRM Edinburgh International Festival / The Hub

Neil Jones

Head of Ticketing Royal Opera House

Shah-Zeib Ahmed

Head of Ticketing RLWC2021

James Kirby

Co-Founder & Product Leader Tixserve

Francis Casado

Co-Founder & Head of Business Development 3D Digital Venue

Tim Chambers

Mentor, Advisor & Consultant TJChambers Consultancy

Ian Nuttall

Founder TheTicketingBusiness/Xperiology

The 2022 Awards

TheTicketingBusiness Awards recognise leadership, innovation & achievement in the use of ticketing across sports, performing arts, music, live entertainment and visitor attractions.

Partners & Sponsors

Our thanks to these wonderful organisations for supporting this year’s Forum

We return from another Forum having shared experiences and, above all, conversations with all of our colleagues and customers. As always, great to see you all.

Francis Casado
Co-Founder & Chief BDO3D Digital Venue
The latest technology trends and strategies applied in the field of entertainment. So much knowledge. Such a great experience!!
Eleftherios Apostolakis
Ticketing ManagerOFI Crete FC
An amazing event and organisation. One of the best we’ve experienced!
Liza Tripet
Chief Revenue OfficerSmeetz Unified Commerce
Reflecting on some great days at the Forum. Great people, knowledge sharing, insights and ideas.
Thomas Torjusen
Chief Digital OfficerNorwegian Professional Football League
The Forum was very impactful to me as an attendee, especially for the first time. I look forward to joining many more
SVP Strategy & Data AnalyticsMiami HEAT/FTX Arena
The highest number of exciting conversations we've ever had at a conference!
Natalie Senyk
Business Development ManagerSoftjourn

Pre-Register / Contact us

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    Destination Manchester

    The Forum and Awards will be hosted at Emirates Old Trafford, Manchester – the famous home of Lancs Cricket.

    With over 3,600m2 of space, 38 meeting rooms, over 600 on-site parking spaces, excellent transport links and a 150-bedroom Hilton Garden Inn on-site, Emirates Old Trafford is the ideal venue for the Forum.

    Free onsite car parking is available for all attendees. A taxi from Manchester Airport takes approximately 20-25 minutes. The Metrolink tram stop at the stadium connects to the city’s three key rail stations, with trams every few minutes.

    Full hotel details will be provided on registration.

    The Ticketing Business Forum

    19-20 April 2023

    Emirates Old Trafford, Talbot Road, Old Trafford, Stretford, Manchester, UK

    Latest Posts

    The latest updates on the Forum, its partners and participants are posted in the news section

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