Connecting eCommerce and Entertainment

Emirates Old Trafford, Manchester 28-29-30 April 2025

This is eCommerce for Entertainment!

Now in its second decade, TheTicketingBusiness Forum explores the opportunities of open, multi-channel connections to discovery, sales and distribution. The Forum is the essential meeting to learn from our industry’s leaders, discover what’s happening, re-connect with friends and make new connections into the global entertainment, sports, arts and leisure ecosystem.

More than ticketing, we now encompass the entire ticketing ecosystem from marketing and discovery through to pricing, CRM, analytics and loyalty.

Join us as we plug in, connect and re-engineer our ticketing business… together!


If you’d like to join us, or have any questions, please complete this quick form and we’ll get right back to you.

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    What is TheTicketingBusiness Forum?

    In short, TheTicketingBusiness Forum is simply the best networking and knowledge exchange event.

    TheTicketingBusiness Awards

    Should your work be recognised globally? Do you have the best ticketing team in the world? Is your innovation moving us forward?

    Launched in 2016, TheTicketingBusiness Awards recognise leadership, innovation & achievement in the use of ticketing across sports, performing arts, music, live entertainment and visitor attractions. Nominations are invited from across the global industry via news readership.

    2024 WINNERS: Congratulations to the #TBA24 winners – view them here. Nominations for 2025 open in January.

    Our speakers, panelists and judges

    We’re thrilled to host such a diverse and engaging group of expert speakers, panelists and judges at the Forum

    Simon Weber

    Co-Founder vivenu

    Claire Bartley

    General Manager Ticketek UK

    Jack Kenn

    Managing Director Blue Man Group

    Bridget Krull

    Ticketing Strategist AXS

    Joe Calnan

    Partnerships Director - Entertainment Cover Genius

    Thomas Willdridge

    VP Global Head Of Pricing Strategy On Location (Paris 2024)

    Georgia Aubrey

    Partnerships Director & Co-Founder Lovetovisit

    Matt Thorley

    Head of Sales TATE

    Edmund Rudder

    Operations Manager Frameless

    Vikram Rajkumar

    Account Director Satisfi Labs

    Phillipa Hicks

    Head of Product & Co-Founder Seat Unique

    Shah-Zeib Ahmed

    Director/Founder Glosancon Sports

    Paolo Monguzzi

    Head of Stadium Revenue & Entertainment Juventus FC

    Daniel Gianmarco Križan

    Co-founder & CEO TruCrowd

    Chris Rawlings

    Business Development - UK & Ireland Secutix

    Martin Crosier

    Director of Ticketing and Data LW Theatres

    Nicolle Cannock

    Head of Insights Dewynters

    Fred Fischer

    VP Global Sales Wicket

    Franco Segara

    Innovation Director Valencia CF

    Tiffin M. Feltner

    Director of Ticketing Walton Arts Center & Walmart AMP

    James Alexander

    Team Manager – Ticketing Live Entertainment SEC/OVO Hydro

    Thomas Rhodes

    Commercial Operations Planet Fans

    Noel Edwards

    Director of Ticketing NEC Group

    Sophie Beattie

    Sales & Ticketing Director Sonia Friedman Productions

    John Talbot

    Director - Business Development AXS

    Mark Brooks

    Head of Commercial Operations Elite League

    Billy Partridge

    Independent Consultant

    Tom Dawson

    Director of Digital Association for Cultural Enterprises

    Jamie Snelgrove

    Head of Business Development Society of London Theatre | UK Theatre

    Will George

    Head of E-Commerce TATE

    Tim Chambers

    Mentor, Advisor & Consultant TJChambers Consultancy

    Matt Rothman

    International Business Development Satisfi Labs

    Greg Loewen

    CEO Digonex

    Brandon Furse

    Senior VP - Operations General Sports Worldwide

    Rob March

    Managing Director Sound City

    Jonathan Brown

    Chief Executive STAR - Society of Ticket Agents and Retailers

    Martin Austin MBE

    Managing Director Nimbus Disability

    Simon Hennes

    Co-Founder & CEO Vivenu

    Chris Crossley

    Co-Founder/Director Line-Up

    Chris Carey

    CEO Media Insight Consulting

    Hugh Gledhill

    Marketing Strategy Director Layered Reality™ Experiences

    Georgia Bekyra

    Senior Manager - Ticketing Everton FC

    Francis Casado

    Co-Founder & Head of Business Development 3D Digital Venue

    Emil Ljesnjanin

    CEO & Founder tixbase

    Mark Davyd

    Founder Music Venue Trust

    Leonie Wakeman

    Commerical and Ops Director AEG Presents

    Gordon Morrison

    CEO ACE Association of Cultural Enterprises

    Katy Raines

    CEO Indigo

    Jules Arnott

    Co-Chief Executive Officer LW Theatres

    Debbie McWilliams

    Director of Live Entertainment Scottish Event Campus

    Emily Tuffin

    General Manager Sports Travel & Hospitality UK (STH UK)

    Edwin Suk

    Group Director IT Stage Entertainment NL

    Jeff Sheldon

    Head of Sports & Entertainment (UK & Northern Europe) SKIDATA

    Carolyn Sims

    Director CMSA Consultancy

    Alistair Spiers

    Head of Sales Leicester City FC

    Rob Kirk

    Head of Touring Experiences Grande Experiences

    Daniel Gidney

    Chief Executive Lancs Cricket / Emirates Old Trafford

    Ian Nuttall

    Founder TheTicketingBusiness/Xperiology

    Partners & Sponsors

    Our thanks to these wonderful organisations for supporting this year’s Forum

    A very well organised few days. The Forum was brilliant and I know my team really enjoyed themselves too
    Philippa Hicks
    Co-Founder & Head of ProductSeat Unique
    If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.
    James Charrington
    CEODewynters, UK
    We had a great experience at the Forum and already have some good meetings scheduled in the coming week!
    Amanda Alexander
    Senior Ticketing ManagerDP World Tour & Ryder Cup Europe
    Reflecting on some great days at the Forum. Great people, knowledge sharing, insights and ideas.
    Thomas Torjusen
    Chief Digital OfficerNorwegian Professional Football League
    We return from another Forum having shared experiences and, above all, conversations with all of our colleagues and customers. As always, great to see you all.

    Francis Casado
    Co-Founder & Chief BDO3D Digital Venue
    The latest technology trends and strategies applied in the field of entertainment. So much knowledge. Such a great experience!!
    Eleftherios Apostolakis
    Ticketing ManagerOFI Crete FC

    Destination Manchester

    The Forum and Awards will be hosted at Emirates Old Trafford, Manchester – the famous home of Lancs Cricket.

    With over 3,600m2 of space, 38 meeting rooms, over 600 on-site parking spaces, excellent transport links and an expanded 250-bedroom Hilton Garden Inn on-site, Emirates Old Trafford is the ideal venue for the Forum.

    Free onsite car parking is available for all attendees. A taxi from Manchester Airport takes approximately 20-25 minutes. The Metrolink tram stop at the stadium connects to the city’s three key rail stations, with trams every few minutes.

    The official hotel booking link will be provided with your registration confirmation.

    TheTicketingBusiness Forum

    28-29-30 April 2025

    Emirates Old Trafford, Talbot Road, Old Trafford, Stretford, Manchester, UK