Emirates Old Trafford, Manchester
9-10 April 2019
Emirates Old Trafford, Manchester
9-10 April 2019
With seven years of continuous growth, the Forum is the world’s most important business meeting for ticketing leaders in sports and entertainment. More than ticketing, we encompass the entire ticketing ecosystem from digital marketing and discovery through to pricing, CRM, data and analytics. Join us in Manchester on 9-10 April as we get Connecting The Ticketing Ecosystem… Together.
International Relations Sziget Cultural Management
Áron is a member of the Sziget Cultural Management’s international relations team since 2014. Working on selling as many tickets as possible for Sziget Festival, Balaton Sound and VOLT Festival all over the world. Sziget Festival is one of the, if not the most international festival there is, with visitors coming from over 100 different countries and a total attendance of 565.000 over it’s 7 day period in 2018.
Executive VP Europe Weezevent
Isabelle Chevalier is leading the internationalisation of Weezevent, with a focus in Europe. She started her career at Sony Music Entertainment where she quickly progressed from Business Affairs Manager to Executive VP Business Development. Then she followed a change of career abroad with projects in Brazil and Spain to return to music and events at Intellitix for four years.
CEO and Founder Go2Cinema
Gajus is a hands-on technology leader known for his good understanding of the entertainment, advertising and Wi-Fi industries, with over 10 years’ experience of delivering scalable end-to-end solutions for starts-ups and large corporations. He co-founded Applaudience, an entertainment intelligence company combining data mining, data brokerage, and data analysis with strategic communication during the theatrical movie release processes. They own real-time showtime, occupancy, ticket price and film marketing performance data for all major exhibitors in Europe and North America. The goal is to increase attendance of the existing audiences by enabling data-rich collaboration between exhibitors and distributors.
Head of BOOST Agency (TEG) TEG - Ticketek Entertainment Group (Australia)
Karen is a leading expert in digital media & performance marketing with a digital career spanning over 18 years. In her current role as GM of TEG Digital, APAC, Karen is responsible for digital marketing strategy & execution for the ticketing businesses of TEG across APAC. She also created and runs TEG’s inhouse digital agency: TEG Boost. In this role she oversees a team of 36 digital, data and event marketing specialists. Karen joined TEG 5 years ago and has been the architect of transforming their digital teams & marketing technology into a market leading performance division.
Head of Ticketing & Data Protection Officer Rugby Football League
Starting in 1997 at Way Ahead (now ‘SEE’) in Nottingham, Rick moved to lead Ticketmaster’s Client Services team in Manchester in 2004. 2012 saw Rick move to Ticketmaster’s International Sports division providing technical support for Euro2012, London Olympics, Rugby League and Rugby Union World Cups, before being presented with a rare opportunity to join Ticketmaster’s Business Development Team, reconnecting once again with music and theatre. Head of Ticketing at a National Governing Body was an obvious next step in his career spent focused on acquiring experience, and his subsequent appointment as Data Protection Officer was a natural extension to Rick’s work in ticketing.
CEO Motorsport Live
Paul Deason is a graduate in Business Computing & IT. After graduating, he worked for an insurance start-up as a web technologies computer programmer.
In his spare time, he set-up Bookf1.com, an independent ticketing reseller specialising in the motorsport ticketing market. In 2007, Paul left his employment to focus solely on Bookf1.com, which has now grown into one of the largest motorsport ticketing resellers in the UK. In 2018, Bookf1.com joined the Motorsport Network and Paul took on the role as CEO of Motorsport Live, a new division tasked with developing international ticketing, experience, and travel services.
Director FEI (Festival & Events International)
Nick is a leading UK expert on cultural venues, festivals and events and cultural development with 30 years’ experience as a Consultant, Chief Executive, COO and leader in both the commercial and public sectors. His company, FEI, specialises in strategic planning, governance, cultural programming, and business planning for venues, festivals and events internationally. Nick is currently advising the Georgian Government on developing festivals along the Black Sea coast; recently authored the major study Thundering Hooves 2.0: a ten year strategy to sustain the success of Edinburgh’s Festivals; and has advised governments and organisations worldwide. He was seconded to the London Organising Committee of the Olympic Games, as Chief Operating Officer of the London 2012 Festival; was Chief Executive of Brighton Dome and Brighton Festival for eight years; and Administrative Director of the Edinburgh International Festival for ten years. In 2015 he was given a life-time achievement award by the International Festivals and Events Association, USA, the industry’s highest honour.
Founder and CEO Boom Ents / Boom Sport
Dawn Farrow is a Performance Marketing Specialist for some of the best known entertainment brands, live events and experiences in the UK. She founded Boom in 2012 to become the first female agency CEO servicing not just theatre but also outdoor events and festivals, family theatre, immersive entertainment, consumer exhibitions, venues, visitor attractions and celebrity social media. Dawn’s success has been recognised by a series of high profile organisations. The business was awarded ‘Best New Business’, in the Top 100 UK Start-Up Awards in 2015 and was shortlisted in the top six ‘Best Small Agencies’ in the 2016 UK Agency Awards. Boom’s success has driven audiences of millions to more than 170 live events as diverse as The Luna Cinema, Grand Designs Live, BBC Countryfile Live, Dinner at The Twits, Thunderbirds, Monty Python’s Spamalot and Disney’s Fantasia, to name a few.
TheTicketingBusiness Awards were launched in order to recognise leadership, innovation & achievement in the application of ticketing across sports, performing arts, music, cinema, live entertainment and visitor attractions. Nominations for TheTicketingBusiness Awards are now closed - and winners will be announced at TheTicketingBusiness Forum in April.
CATEGORIES JUDGES
As our events move forward we like to keep our delegates, followers and community informed about whats going on. The blog section provides a place to view and share the latest news about TheTicketingBusiness Forum.
SecuTix is a technology provider of a Ticketing Engagement Platform that helps organisations boost ticket sales and enhance audiences’ experience before, during and after live events. Our product, SecuTix 360°, is a cloud-based platform that combines ticketing and marketing functionality, and is offered as a white label SaaS service. Used by the largest sport clubs and stadiums, live entertainment businesses, and leading museums and cities across Europe, SecuTix manages the yearly sales of more than 30 million tickets. Among our clients are Opéra National de Paris, UEFA, Centre Pompidou, Aspro Parks, Saracens FRC, Paléo Festival, Musée Picasso Paris and many more. A daughter company of the ELCA Group, SecuTix has a local presence in Switzerland, France, Spain, Germany, UK / Irl., Italy and USA.
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3D Digital Venue, powered by MMC, provides Interactive Digital Venue Management Solutions to Sports and Entertainment Venues across the globe. With our 3D Digital Venue technology platform we design need based solutions for our clients providing them a robust, precise and interactive recreation of their Venue to deliver greater fan satisfaction, increase season ticket holder renewal rates, activate new channels of digital sponsorship and provide special viewing experiences for prospective VIP buyers. The primary capabilities of our 3D Digital Venue Platform include: Ticketing3D to Enhance Ticket Sales and Fan Purchase Experience using our interactive 3D Seat Views from all Blocks and Seats; 3D Season Tickets achieve higher renewal rates from season ticket holders by offering 360 degree 3D Views of the seats even before existing venue is refurbished or a new stadium is built; Activation3D, an Interactive Environment to activate Measurable Digital Sponsorship by Product Placement inside our 3D Views & VIP3D, to provide world-class Interactive Experience to prospective VIPs and Corporate Clients with fully 3D Customised views of Luxury Suites and Premium Club Hospitality Areas. Our 3D Digital Venue Platform provide you the most complete, interactive and cutting edge Venue Management Solutions
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Smart Pricer’s team of pricing experts provides sports clubs, cinemas, ski resorts and entertainment venues around the globe with the necessary tools to increase ticketing revenues and attract more visitors. We developed a real-time ticket pricing software to execute and supervise any pricing strategy. The software uses sales and further external data to constantly improve the accuracy of the underlying machine learning core responsible for predicting demand and recommend prices. With over 10 years of airline pricing experience and millions of pricing optimisations, Smart Pricer is the go-to-partner for many top industry players such as Germany’s famous sports clubs Hertha BSC and FC Bayern München, Europe’s largest cinema chain Odeon-UCI, and Swiss Zermatt Bergbahnen AG. Smart Pricer continues to help companies achieve an increase in ticketing revenues by +5-15% and share of online sales by +5-30%.
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keyper provides white labeled technology for easy and secure sharing and selling of tickets by connecting the existing ticketing solutions with mobile platforms. keyper enables sports clubs to solve their “No-Show” problem, connect their full audience, gain more relevant data and increase overall revenue.
www.keyper.io
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Token is a global provider of advanced RFID solutions, pioneering a new age of cashless payments, access control and experiential activations for venues and events. Token was founded by event technology veterans, Simon Guerrero and Matthew James, who are also co-founders of Ticketbooth – one of the leading ticketing software providers in Australia, New Zealand and the United Kingdom. Pairing their comprehensive understanding of the event industry, engineering experience and extensive investigation of similar platforms, Guerrero and James have developed and launched an industry-leading RFID technology platform. Partnered worldwide with event organisers, ticketing companies, agencies and venues, Token provides an end-to-end RFID solution – from the distribution of wristbands, intelligent software and hardware, cashless payment solutions and onsite social media and brand activations. This technology has proven to increase attendee spend per head, introduce additional revenue streams and sponsorship opportunities, whilst simultaneously enhancing attendee satisfaction and the on-site experience for patrons. In response to growing global demand, Token has also recently opened two new offices in the UK and USA, in addition to its headquarters in Australia. Token is also accepting proposals for global venue and agency partnerships.
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We know ticketing! Softjourn is a technology services provider, which has established its credibility in building highly functional ticketing applications for 15 years with Ticketmaster, Live Nation, Vendini, Etix, Event Espresso, EzTix, Ticketprinting.com, and many others. Our clients come to us because they do not have to explain to us how the users work, what’s a Box office app, why is offline mode important etc., it means we can more quickly get up to speed on any new ticketing service.
Due to our expertise, we collaborate with our clients, by suggesting new functionality, how to apply new technology to the industry, how to let people in faster and much more. This helps our clients remain competitive or enable them to go after additional market share and bring in more revenue.
The simple, hassle-free way to search for the best event, cinema and attraction tickets. Launched in September 2015 with the backing of Ministry of Sound, TickX have grown from just a handful of users to a 2 million strong user base. In 2018, they launched a powerful personalised discovery platform, designed to make it easier than ever for users to find experiences that they love based on their interests and preferences. The revolutionary new service lists inventory from over 100 partners and is designed to help those ticket partners expose inventory to new audiences, ultimately growing the experience market.
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PTI Consulting serves the sporting industry with pragmatic, technological, insight. We enable business growth through technology and people transformation in the sports industry.
• CTO-as-a-Service
• Technological Audit
• DPO-as-a-Service
• Event Management
As a primary offering PTI deliver CTO as-a-service – either on a retained or burst capacity basis. Our consultancy and service deliver valuable experience and strategic knowledge, helping the clients we work with to fully realise their opportunity and increase their commercial value. Some of our current clients include, AFC Wimbledon, Ashton Gate Stadium, Bath Rugby, Brentford FC and Leeds United.
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HEINEKEN is the UK’s leading pub, cider and beer company and the name behind iconic drinks brands such as Strongbow, Bulmers, Heineken®, Foster’s, Kronenbourg 1664 and Desperados, together with a full range of speciality brands. We employ around 2,000 people across our eight sites in the UK. We have breweries, cider plants and offices in Edinburgh, Tadcaster, Manchester, London, Hereford and Ledbury. More than 90% of our beer sold in the UK is brewed in the UK and we are a major supporter of British agriculture, sourcing 100% of our malt and barley for our UK brewed beer from UK farms and maltsters. Around 30% of all UK apples are used to produce our ciders.
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HID Global is the trusted leader in products, services and solutions related to the creation, management and use of secure identities for millions of customers worldwide.
Recognised for robust quality, innovative designs and industry leadership, HID Global is focused on creating customer value and is the supplier of choice for OEMs, integrators and developers serving a variety of markets that include physical access control; IT security, including strong authentication/credential management; card personalisation; visitor management; government ID; and identification technologies for a range of applications. HID Global is an ASSA ABLOY Group brand.
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Activity Stream is a next-generation intelligence and productivity tool improving daily operations and customer experience by combining Business Activity Monitoring and Operational Intelligence with Enterprise Activity Streams and Data Visualisation, in a unique 4-in-1 solution, helping businesses become truly data-driven.
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PACIFA decision is a 6-year old European company which creates and develops innovative solutions to help venue Managers in their daily work.
We work in staff optimisation and crowd control and are linked to ticketing, access control and cctv. Our groundbreaking 3D technologies allow reduced operational costs while improving ticketing and hospitality revenues.
We are 20 team-mates fully dedicated to permanently upgrading our existing tools and inventing new ones to always be on the cutting-edge of innovations. Our various origins and partnerships allow us to manage up to 9 languages (French, English, Spanish, Portuguese, Italian, German, Slovakian, Polish and Russian) because our willingness is to be in direct contact with your own managing teams; in order to work closely together in a friendly and collaborative way, instead of being a basic supplier.
Our existing references are our best ambassadors to testify our product works and it is worth the investment!
You can find more information on our website www.pacifa-decision.com or follow us on Twitter @PACIFAdecision.
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Based in the UK and servicing events across Europe, Event Genius’ unrivalled Cashless and POS solution (Event Genius Pay), reserved seating and other online ticketing services provide an end-to-end platform for arenas, theatres, stadiums, sports clubs, exhibitions or conferences looking to improve their fan experience. To find out more, visit our pod where our team will be on hand to demonstrate how these services and white-label solutions can provide your organisation with meaningful data of your fans purchasing journey, from tickets, to tills and beyond.
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TheTicketingBusiness Awards are set to be the highlight of the Forum, with the winners announced in front of an audience of senior industry figures during a private, gala dinner.
The Awards were launched in order to:
Hundreds of nominations will be whittled down to create the shortlists. The winner of each category will be decided either by online voting by the global ticketing industry or by the independent TheTicketingBusiness Awards judging panel.
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All the latest ticketing business news, blogs, videos, and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place. Curated and brought to you by the TheTicketingBusiness Forum.
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We’re the world’s leading arts & live entertainment marketing specialists. Based in London and with our sister agencies in New York and Germany, we produce some of the most creative, iconic and longest running campaigns in live entertainment.
From theatre and concerts to tours, exhibitions and arena events, our 90-strong dynamic team knows instinctively how to engage, inspire and excite your audience across all platforms, and understands exactly how to turn your event into the hottest ticket in town.
And with all our services under one roof, our strategies are beautifully designed and seamlessly integrated, allowing us to react in the blink of an eye.
We’re bursting with ideas and passion and we think there’s always more to discover, new ways to think, greater things to achieve.
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The Society of Ticket Agents and Retailers (STAR), is the representative body for the UK ticketing industry, promoting consumer confidence and excellent service through a strict Code of Practice.
STAR’s membership includes ticket agencies, West End and regional theatres, arenas, music venues, travel companies and many others in the ticketing industry. Sales through STAR members represent over 90% of UK theatre and music ticket sales (over a million tickets per week).
With widespread support and recognition from entertainment venues, promoters and producers as well as law enforcement and government, STAR has been at the forefront of cross-industry initiatives to improve consumer confidence, combat fraud and make ticket buying safer for the past twenty years.
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