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Ticketing People are People Too – Bolton Wanderers FC

Our Hot Tickets Programme invites leading organisations to TheTicketingBusiness Forum who are looking to evaluate upgrades to their ticketing, CRM, membership or digital marketing platforms in the next 18 months and will be ‘shopping around’ on site.

In an effort to get to know our Hot Ticket recipients (we like to call them Hotties), we asked each of them a few questions in a quickfire interview.

It would be pretty boring to just ask about the upgrades they are evaluating at the Forum (although of course we asked this too), so we threw in a few curve ball questions too. Enjoy!

Next up is Daniel Scott – Ticket Office Manager for Bolton Wanderers Football Club, who will be joining the Forum on 17-18 April at Emirates Old Trafford, Manchester.

What is your job role at Bolton Wanderers FC? 

Ticket Office Manager

What’s something people don’t know about your organisation? 

Founding member of the Football League (EFL). BWFC player Kenny Davenport scored the very first Football League goal against Derby County at 3.47pm on Saturday 8th September, 1888. Won the first FA Cup Final to be staged at Wembley Stadium in 1923 with 126,047 supporters in attendance. Most seasons spent in the top flight of English football without winning the title.

What upgrades are Bolton Wanderers FC evaluating at the Forum and why? 

Potential Ticketing software & CRM platform

What’s your dream event to ticket? 


What was the last sporting event you went to? 

Excluding BWFC events – Lancashire v Yorkshire in the T20 Blast at Emirates Old Trafford

What’s the best concert you’ve ever been to? 

‘One Love’ Manchester Concert – Emirates Old Trafford, June 2017

What’s the weirdest event you’ve ever attended? 


When you visit a venue, what do you notice first? 

Event advertisement & posters leading up to the venue. Lots of venues now use LED screens and boards which can be seen from some distance

What’s the last ticket you bought? 

Ed Sheeran 2018 Tour – Etihad Stadium, June 2018

What emerging technology are you most excited about? 

QR Codes for event access and fan/customer engagement

What are you most proud of? 

Knowing what I wanted out of life & working hard to achieve it

What three things always cheer you up? 

Bolton Wanderers being successful on the field, holidays/traveling with my partner & Haribo!

What would your autobiography be called? 

Daniel Scott – Living the Dream

What’s your guilty pleasure song? 

Sweet Caroline – Neil Diamond

And the all important question… Dogs or cats? 



Meet Daniel, and all our other Hotties, at the Forum on 17-18 April in Manchester. Earlybird passes (including a free hotel night) are available here.

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