Our second pre-Forum Discussion Paper is now available, upon request.
Written by Eugene Carr, Founder & CEO, Patron Technology, New York, USA, the Paper gives insight into how CRM within the arts can be greater explored, and provides advice on how organisations can best utilise this important marketing tool.
“We’ve moved to a time in which the “transaction” (a ticket sale or a donation) is no longer an end in itself,” says Eugene. “Rather, the transaction now represents the beginning of a customer relationship.”
Full discussion paper available on request.
What are people saying?
The highest number of exciting conversations we've ever had at a conference!
Natalie Senyk Business Development Manager, Softjourn
The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!
Chloé Julien Founder & CEO, BandSquare, France
A very well organised conference and great fun too. Many exciting opportunities in the pipeline...
Lea Stiels Marketing Manager, Oxynade
CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them
Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK
2019 was our first year at the Forum, we are really happy and have had a lot of very exciting conversations.
Kelsey McGrath Operations Manager, PixelPin
This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas