Sports fans and music lovers have vented their frustration about not being able to buy tickets to major events because scalpers resell tickets for vastly inflated prices.

A parliamentary inquiry into ticket scalping has received 10 submissions, six of which are from consumers complaining Bruce Springsteen and Rolling Stones concerts and major sporting events were targets for scalpers.

Ticketmaster intends to launch an Australian resale marketplace in the next few months, saying fans want access to legitimate on-selling. eBay, pinpointed by consumers as a main outlet for scalpers, says any regulation of ticket resales will just help the primary marketers further control ticket prices and supply.

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So what is to be done?

At Ticketing Technology Forum 2014, we will be exploring the secondary market debate, with speakers including StubHub and the events and ticketing app Applauze, all explaining their business models and consumer behaviour.

If that wasn’t enough, Ticketing Technology Forum 2014 will also be hosting a heated panel debate made up of industry experts discussing the topic, including:

  • Sharon Hodgson MP, Member of the All Party Parliamentary Group on Ticketing, UK
  • Henk Schuit, Managing Director, See Tickets, Netherlands
  • Quentin Schaepelynck, CEO, zePass, France
  • Reg Walker, Security Consultant, Iridium Consulting, UK
  • Rich Major, Commercial Consultant, inamajorkey.com, UK

Interested in joining us? Ping us an email here to reserve your place.

What are your thoughts on the secondary market? Have something to say? Tell us on our Twitter page here.

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco