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Concert-goers complain about scalping

Sports fans and music lovers have vented their frustration about not being able to buy tickets to major events because scalpers resell tickets for vastly inflated prices.

A parliamentary inquiry into ticket scalping has received 10 submissions, six of which are from consumers complaining Bruce Springsteen and Rolling Stones concerts and major sporting events were targets for scalpers.

Ticketmaster intends to launch an Australian resale marketplace in the next few months, saying fans want access to legitimate on-selling. eBay, pinpointed by consumers as a main outlet for scalpers, says any regulation of ticket resales will just help the primary marketers further control ticket prices and supply.

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So what is to be done?

At Ticketing Technology Forum 2014, we will be exploring the secondary market debate, with speakers including StubHub and the events and ticketing app Applauze, all explaining their business models and consumer behaviour.

If that wasn’t enough, Ticketing Technology Forum 2014 will also be hosting a heated panel debate made up of industry experts discussing the topic, including:

  • Sharon Hodgson MP, Member of the All Party Parliamentary Group on Ticketing, UK
  • Henk Schuit, Managing Director, See Tickets, Netherlands
  • Quentin Schaepelynck, CEO, zePass, France
  • Reg Walker, Security Consultant, Iridium Consulting, UK
  • Rich Major, Commercial Consultant,, UK

Interested in joining us? Ping us an email here to reserve your place.

What are your thoughts on the secondary market? Have something to say? Tell us on our Twitter page here.

Posted in Articles