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More Names Added to the Advisory Panel!

Ticketing Technology Forum is delighted to announce further additions to the 2015 Advisory Panel.

The Advisors are helping to steer this year’s programme content to ensure the biggest (and best) topics, speakers and more!

Meet the additions below:

Head of Ticketing, Sydney Opera House

Steven began his ticketing career with Ticketek in 1995, through box office, contact centre and venue service management roles before being promoted to Account Management positions through to Account Director – Concerts & Lifestyle and State Manager for New South Wales. Joining Sydney Opera House in 2008 as Head of Ticketing Services, Steven leads a team of 70 staff and manages the sale and consignment of more than 1.4M paid tickets per annum across performances and guided tours. With nearly two decades of experience in ticketing across both the commercial and not for profit sectors, Steven has a deep understanding and strong working knowledge of the Australian live event and ticketing landscape.


Ticketing Development Manager, Historic Royal Palaces

Jacquie has worked extensively in box office and ticketing for over thirty years. Initially in Regional and West End Theatres, then for First Call ticket agency, before digressing into sports and concert venues and finally visitor attractions where she joined Historic Royal Palaces. It is an exciting time in the evolution of ticketing and Jacquie enjoy sharing knowledge and experience of what they are doing at the palaces with colleagues at other attractions.





Ticketing Manager, RSC Anderlecht

Johan Ceuppens joined RSC Anderlecht in 2000. Over the past 15 years Johan took up several responsibilities inside the leading Belgian football club . He started as webmaster before transferring to the commercial department to coordinate the new media activities. In 2008 he became key account manager sponsorships and combined this role with fleet management. Since 2012 Johan is Head of the Ticketing department. He also is a core member of the task force defining RSCA’s involvement in the new stadium of Brussels, which will host several matches of UEFA 2020.


Consultant, Jampot Consulting Ltd

After early experience at the Edinburgh International Festival and on Broadway, James began his career with arts advertising and marketing agency Dewynters, managing campaigns for clients including The Royal Opera House, The Really Useful Group and Walt Disney Theatrical Productions. James moved to Hamburg in 2002 to set up a new advertising agency specialising in live entertainment – he was the ‘Englaender’ in this new agency, Koenig & Englaender. Together with their first client, client Stage Entertainment, the agency painted the ferry boats of Hamburg yellow for The Lion King and turned the face of Berlin blue for Blue Man Group. He left Hamburg in 2005 to take an international position at Stage, supporting the company’s expansion across Europe, finding, training and guiding commercial teams in Spain, Russia, France and the UK. James left Stage Entertainment in October 2014 to set up Jampot Consulting, working with live entertainment organisations to improve sales through CRM and data driven marketing.


Creative Director, Minor Entertainment

Minor Entertainment creates spectacular family theatre events in unique spaces. Its production In the Night Garden Live tours in an inflatable theatre and is about to enter its 6th year having sold over 550,000 tickets to date. Prior to founding Minor Andrew toured family productions across the UK with Fiery Angel, was retained as a producer for the Barbican Theatre, and produced at the Edinburgh Fringe.



SVP Brand & Marketing, Lincoln Center

Peter Duffin is responsible for strategic planning, promotion, and management of multi-million dollar earned income initiatives at Lincoln Center; overseeing the development and communication of Lincoln Center’s brand; all digital initiatives at Lincoln Center (including websites, apps, digital experiences, and digital content); as well as collaborating with his marketing colleagues from the various performing arts organizations across the campus on the development of patron-centric cross-campus, promotional initiatives. Mr. Duffin joined Lincoln Center in 1996 and has held a number of positions within the marketing and communications group. He is currently SVP Brand & Marketing.


Chairman and CEO, The Aspire Sport Marketing Group

Bernie Mullin is Chairman and CEO of The Aspire Group (TAG), a leading global management and marketing consulting business that partners with its clients in implementing ‘Next-Practices’ to produce winning brands, revenue enhancement and strong sales and service cultures. TAG provides a distinct competitive advantage in maximising organisational and marketing effectiveness, growing sales and building an avid and sustainable fan base. An internationally-acclaimed management and marketing consultant and speaker, who literally wrote the book, entitled Sport Marketing, Bernie has over 30 years’ experience as Chief Executive or Senior Director in iconic and highly visible sport and entertainment organisations, including Atlanta Hawks (NBA), Atlanta Thrashers (NHL) and Philips Arena.


Chief of Online & eHealth Gamification, National Olympic Committee/Sport One Denmark

Jesper is in charge of eHealth at the National Olympic Committee of Denmark. Jesper has more than 18 years of experience in navigating the interplay between digital opportunities and strategic goals. Since 2005, this experience has paved a digital and healthy road for engaging customers and employees from around the world, helping several companies, government bodies and organizations handling issues regarding public health, absenteeism, team spirit, work/life balance and mental strength. As a frequent keynote speaker and advisory board member, both nationally and internationally, Jesper represents the latest findings within the field of healthy engagement through social media and gamification.


Sales and Marketing Manager, Stage Entertainment Marketing & Sales GmbH

Graduating from the University of Hamburg with a degree in economic engineering, Sönke was a senior business intelligence consultant for the FMCG, pharma, logistics and live entertainment industries. This was followed by a stint as marketing and sales controller for Stage Entertainment, combining the emotional world of theatre with the down-to-earth art of analytics. He now leads the yield management team, putting to use the flexibility and functionality of the ticketing systems to ensure maximum ticketing sales and yields across the portfolio of venues.



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