TheTicketingBusiness Awards are the only awards to recognise a whole spectrum of achievements from across the global ticketing industry. For 2018 we are searching for the team to be awarded the Guest Experience Award 2018.

Do you have the best box office in the business?

Are you improving the way our customers purchase and consume their entertainment experience?

The Guest Experience Award 2018 will go to the best service, initiative or enhancement to the ticket-buying guest experience – be that at purchase, on arrival, during or after the event

If this sounds like your team, you need nominate yourselves for the Guest Experience Award 2018.

Nominations close next month, and it’s free to nominate. Let’s shout about all the good work you’re doing

See all categories & Nominate

We invite public nominations in nine open categories until Friday 22 December 2017.

Be recognised among your peers across 40+ countries. Nominate here.

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco