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FAQ

TheTicketingBusiness Forum is the world’s leading international conference dedicated to ticketing, eCommerce and live entertainment. Since 2013, it has brought together senior executives from sports, music, arts, attractions and live events to explore innovation across the entire ticketing ecosystem.

#TBF27 will take place on 15-17 March 2027 at Emirates Old Trafford, Manchester, UK. The three-day event includes conference sessions, networking, marketplace engagement and TheTicketingBusiness Awards.

The Forum is designed for senior leaders and decision-makers working in ticketing, eCommerce and live entertainment, including venues, rights-holders, promoters, producers, technology providers and solution partners.

TheTicketingBusiness Forum covers the full ticketing and entertainment commerce journey, including marketing and discovery, pricing and yield management, CRM and data, analytics, loyalty, payments, distribution and emerging technologies such as AI.

You can register your interest via the enquiry form on the website or directly via our Nuweb Group event registration portal. Participation options include delegate passes, sponsorship opportunities, exhibitor packages and the Hot Ticket Programme. The team will respond with the most relevant options.

TheTicketingBusiness Awards recognise leadership, innovation and achievement in ticketing across sports, music, performing arts and visitor attractions. The Awards take place during TheTicketingBusiness Forum and are the only global awards dedicated solely to the ticketing industry.

TheTicketingBusiness Forum is the only truly international, senior-level event dedicated entirely to ticketing and eCommerce for live entertainment. It brings together decision-makers from across sports, music, arts and attractions for open discussion, real-world insight and high-value networking - all in one place.

Your #TBF27 delegate pass includes:

DELEGATE FEE:

Schedule and content may be subject to change.
 
†Hotel rooms subject to availability. Discounted rates are only available to registered delegates. Booking link will be sent with your registration confirmation.

Risk/Cancellation: You can cancel up to 60 days out from the conference and receive a full refund (less credit card/admin fees). From 60 days out there are no refunds but you are allowed to transfer your ticket to a colleague at no charge. All substitutions/badge changes must be submitted in writing to the event organiser prior to the event and a confirmation from us received as validation.

Group Discounts are available on bookings of 3+ delegates from the same organisation, paid on a single invoice. Group discounts may not be valid in conjunction with any other early-bird registration or special offers. Please contact the organisers to confirm group rates.

Right of Admission: In order to maintain the ratio of buyers/sellers and the delegate profile of the attendees, the organisers reserve the right to refuse or cancel admission. In the event an individual delegate pass is cancelled then notice will be put in writing and any delegate fee paid will be refunded.

Delegates: Payment is due within seven days of booking. If the event cannot take place due to government guidelines then the ticket will be held and transferred to the next live event.

Sponsors/Exhibitors: TheTicketingBusiness Forum is a ticketed event. Product, service and solutions suppliers can receive delegate passes as part of their sponsorship and exhibition packages.

Questions/Special Requests: If you have any questions or special requests then contact us for a quick response.

Is it only in English? The main conference and related panel discussions will be in English. We offer simultaneous translation as a special request – however, there may be additional costs for the provision of simtran. Please get in touch with us prior to the event for clarification.

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