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More Speakers announced for the Forum

We are committed to delivering ticketing’s most exciting thinkers, movers and shakers for our sixth edition of Europe’s leading ticketing business meeting, so we just couldn’t wait to release our next batch of top speaker names. Our final speaker line-up will be a 40-strong stellar cast of the industry’s disruptors…

TheTicketingBusiness is proud to present the latest names joining the 2018 speaker line up

Claire Turnham, Campaign Leader, Victim Of Viagogo, UK

When Claire Turnham tried to buy Ed Sheeran tickets for her son’s 16th birthday, she thought it was going to be an “amazing” family experience. Instead, she says she was overcharged by £1,150, and the  episode has led her to take up an effective campaign against Viagogo, the secondary ticket website she used. Claire set up the facebook group, Victim of Viagogo #VofV  in February 2017 to support others who also feel they have been ripped off.  In March, she gave evidence at the parliamentary inquiry & in July she published a self help guide, successfully empowering  fans  to reclaim thousands of pounds from Viagogo.  As well as being the trusted consumer voice of ticketing , Claire is also the Founder of

Andy Grant, Chief Technology Officer, Aventus Systems, UK

Andy has experience building and designing ticketing infrastructure for over a decade, and has joined Aventus – a touting and counterfeit solution for the event ticketing industry – as Head of Product earlier this year. Former CTO of Ticketlogic – an online ticket agency operating in 6 countries and turning over more than £6m – Founder of Glue Works – a ticketing technology start-up focused on building SaaS applications for ticket vendors and promoters and Chief Operating Officer of Entertainment Intelligence – a big-data, B2B SaaS company operating in the complex world of global music sales and marketing.

Katrin Stahlberg, Co-Founder, Reservix, Germany

Katrin is a hands-on internet entrepreneur: Starting her career 20 years ago, Katrin has always focused on market opportunities in the internet. The ticketing service AD ticket ( is one of her success stories and recently merged with Reservix, one of the leading ticketing systems in Germany.

Today, Katrin is director of product management, customer service and marketing at Reservix Holding. As she connects the departments and key figures, she has a vital role in the company and its 380 employees, 7,000 event organisers, 3,000 ticket agencies, and 300 partners.

Dr. Johannes Ulbricht, Legal Director, BDV, Michow & Ulbricht, Germany

Johannes focuses on the legal questions of media and cultural operation. He worked for the media lawyer and former constitutional court judge Prof. Hoffmann-Riem during his studies. He gained initial experience as a lawyer in the law firm Prinz-Neidhardt-Engelschall. He has been working as a lawyer in the original law firm Michow lawyers since 2003 and has been a partner of this law firm since 2007. Besides law Dr. Ulbricht, who is generally pleased to look beyond “just normal judicial matters“, studied culture management. He acquired his PhD title with “magna cum laude” in 2002. As legal advisor of the Federal association of the event industry (bdv) and general manager of the collection society GWVR he deals with the practical legal problems of the event and games industry every day.

Claudio Trotta, Owner/General Manager, Barley Arts Promotion, Italy

Claudio Trotta has deep musical experience: his career began with Radio Montestella, until 1975 when he joined Channel 96, where he first organised concerts. In 1979 he graduated at the Civic School of Dramatic Art as a musician, completing an internship at the Teatro alla Scala. Through television experiences (TeleRadioMilano 2) with Lucio Salvini (the then director of the Ricordi) at the launch of Country and Folk label, he became a promoter of concerts in Italy for the artists. Salvini later named him for Artistic and Marketing Direction at Carosello for the Blues & Rock Project. The name BARLEY, meaning “hops”, was born as a tribute that Trotta makes to his original passion (country and folk Anglo-Saxon). Claudio also edited the edition of “Music Dictionary of Milan” (1995) and was a member of the Board of Directors of various associations, such as ASSOMUSICA (Italian Association of Live Music Organizers and Producers – incorporated in the AGIS Association – founded in 1996) and YOUROPE (European Association of Live Music Organizer Organizers and Producers – founded in 1998).

Fred De Graaf, Commercial Director, DG Theaterproducties, The Netherlands

Fred de Graaf has been Commercial Director of the DG group since 1 August 2017 and is a well-known person in the theatre business in the Netherlands. After a 10-year career as a service manager in the automotive industry he switched in 1996 to theatre. He gained 10 years’ experience as a service manager, box office manager and general manager in various theatres, which he combined with consultant services to theatre producers. For the last 10 years he has served as business development manager at Eventim Nederland, responsible for Sales, B2B partnerships and special projects such as a pilot ‘dynamic pricing’ scheme for a major musical, and the implementation of ticketing software on the Dutch market for major football clubs.


Martin Gammeltoft, VP, Commercial Operations, Activity Stream, Denmark

Activity Stream is a next-generation intelligence and productivity tool improving daily operations and customer experience by combining Business Activity Monitoring and Operational Intelligence with Enterprise Activity Streams and Data Visualisation, in a unique 4-in-1 solution, helping businesses become truly data-driven.

Martin is heading the commercial side of things at Activity Stream and is responsible for the Live Entertainment vertical. He comes from a background in concert services and ticketing and is passionate about helping venues and organisers exploit the many benefits of data, without having to take in the full complexity.

Eddie Robb, CEO, Make It Social, UK

Eddie originally set up a youth travel brand called As You Like It Holidays. During his time with As You Like It he discovered the pains of organising groups of youths and designed and developed a tool to make life easier for his team and to allow larger groups to form. This technology has evolved into Make it Social.

Make it Social’s mission is simple – “to make the world a truly social place”​. By making a platform that ensure simple and organic social group bookings, more people will do more with more friends. The innovative technology that has been highlighted as an innovator across multiple industries is built for global scale and delivers results incremental revenue and additional data capture for its clients.

Ian Nuttall, Founder and CEO, TheTicketingBusiness, UK

Ian Nuttall is the owner and founder of TheTicketingBusiness Forum, presented by his Xperiology events business. His working life began in sports hospitality events management (including Formula 1, horse racing and Wimbledon) before pursuing an award-winning career in B2B magazine publishing. He has co-launched and edited numerous business titles (ranging from energy and industrial processes through to airport design and Intelligent Transportation Systems). He has also founded many of the sports sector’s most respected publications and news sources. In addition to his ongoing commitments as a sports business writer and speaker, Ian provides highly-valued, specialist consultancy to the sports and entertainment venue sector.

Meet More of our 2018 Speakers

Earlybird Passes to join the Forum are available until Friday 15 Dec with a free hotel night. Get yours here.

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