• Wed, 6 Jan 2027 – Nominations Open
• Mon, 11 Jan 2027 – #TBA27 Judging Panel announced
• Fri, 29 Jan 2027 – Nominations Close (midnight GMT)
• Mon, 22 Feb 2027 – Shortlists announced
• [March – Judging Dossier/Supporting Evidence/Judging Panel votes]
• Tues, 27 April 2027 – Winners Announcement and Party at #TBF27

*Dates and schedule for 2027 subject to change

Nominations are invited across ten open categories, as follows:

CAMPAIGN OF THE YEAR

For the most effective ticket sales & marketing campaign – with an emphasis on the innovative use of technology and digital channels. Please explain how the campaign functioned and include measurable insights into success of campaign with your submission.

UNSUNG HERO AWARD

For an individual/team that delivers consistently outstanding service and results for an entertainment ticketing enterprise (be it a sports team, an arts organisation or an event organiser). Awarded to the quiet achiever(s), the ever-reliable ‘behind-the-scenes’ fixer(s) and the person(s) that ‘just gets on with the job’.

MOVERS & SHAKERS

Not entirely ‘unsung’ but this category celebrates those that are certainly not recognised for all that they do for clients, tours and productions. This category is for the rising stars, the Monday motivators, the wonders of the Weekend and the team leaders that sort the tickets, the customers and the clients.

IMPACT AWARD

For best migration, upgrade, integration or new implementation project. Who’s moved onto a new platform and really seen their revenues and retention rising? Who’s really bringing their resources together using smart tools and digital connectivity to wow their customers? Who’s bridging the data and departmental silos? Which transformation has had the most impact on ticket sales and success?

DISRUPTOR AWARD

Disruptors share a common purpose: create businesses, products and services that are better — less expensive and more creative, useful and impactful — and scalable. Which new business is set to disrupt – or has already destabilised – the established ticketing order?

GUEST EXPERIENCE AWARD

Awarded to the service, initiative or enhancement to the ticket-buying guest experience – be that at purchase, on arrival, during or after the event. Who’s got the ‘best box office’ out there? What is really improving the way our customers purchase and consume their entertainment experience?

PRODUCT INNOVATION AWARD

Awarded for a product or service that has uniquely transformed and improved the way ticketing entities do business. Entries should state the organisation/vendor responsible for the product/service, and how the product/service has improved operations at a specific customer install/venue/rightsholder.

INSIGHTS & ANALYTICS AWARD

Best integration or application of data analysis and insights to an entertainment ticketing challenge. Entries should state the project aims, successes and key products/platforms and partners behind the end result.

EXECUTIVE OF THE YEAR AWARD

For the leader, pioneer or visionary that has moved the ticketing sector to new heights. Awarded to the individual that has over-delivered in the past 12 months.

THE TICKETING BUSINESS OF THE YEAR AWARD

The big one! Awarded to the best ticketing business in the business – whether that be a ticketing platform, service supplier, box office, venue, team, promoter, visitor destination, festival or rightsholder. Has your organisation really taken its ticketing to a new level in the past 12 months?

OUTSTANDING ACHIEVEMENT AWARD (CLOSED NOMINATION)

The Outstanding Achievement Award recognises an individual that has shown exceptional commitment, service and leadership to the entertainment ticketing sector industry over a sustained period of time. (And no, they don’t have to be retiring any time soon!)

Meet the 2026 TheTicketingBusiness Awards (#TBA27) judges

2026 WINNERS

• CAMPAIGN OF THE YEAR AWARD: Women’s EURO 2025 (UEFA)
• UNSUNG HERO AWARD: Jimmy Beacham, Capital Theatres
• MOVERS & SHAKERS AWARD: Leon Gray, Head of Ticketing & Audience Experience, Edinburgh International Festival
• IMPACT AWARD: Ballots 2.0 (SeatGeek)
• DISRUPTOR AWARD: DynamO Pricing
• GUEST EXPERIENCE AWARD: Ligabue Live 2025 – The Wearable Ticket Experience (SKIDATA/HID)
• PRODUCT INNOVATION AWARD: Immersive Digital Ticket (UpApp/Arts Theatre)
• INSIGHTS & ANALYTICS AWARD: Tackling No-Shows (RB Leipzig/Red Bull Data Science/WHU)
• EXECUTIVE OF THE YEAR AWARD: Dale Ballentine, Chief Operating Officer (Major Events), Eventim
• TICKETING BUSINESS OF THE YEAR AWARD: Fever
• OUTSTANDING ACHIEVEMENT AWARD: Rita Namora, Head of Ticketing, UEFA

2025 WINNERS

TheTicketingBusiness Awards 2025 ceremony took place on 29 April 2025 in Manchester. Congratulations to the recipients:

• CAMPAIGN OF THE YEAR AWARD: Paris 2024 Olympic & Paralympic Games (Two Circles/WeTix/CTS Eventim)
• IMPACT AWARD: Seamless Digital (Sunderland AFC/SKIDATA)
• DISRUPTOR AWARD: Upfan
• GUEST EXPERIENCE AWARD: Platinum Accessibility (The O2/Attitude is Everything)
• PRODUCT INNOVATION AWARD: Launch of Ten Box Office, Ten Lifestyle
• INSIGHTS & ANALYTICS AWARD: Genome AI (Ticketek)
• UNSUNG HERO AWARD: Pauline Williams (Eden Park)
• MOVERS & SHAKERS AWARD: James Broderick (Sadler’s Wells)
• EXECUTIVE OF THE YEAR AWARD: Jens Teichert, CTO & Co-Founder, vivenu
• TICKETING BUSINESS OF THE YEAR AWARD: AXS Europe
• OUTSTANDING ACHIEVEMENT AWARD: Francis Casado, Co-Founder, 3D Digital Venue
  

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2024 WINNERS

TheTicketingBusiness Awards 2024 ceremony took place on 16 April 2024 in Manchester. Congratulations to the recipients:

• CAMPAIGN OF THE YEAR AWARD: London Diamond League 2023 – UK Athletics
• IMPACT AWARD: The humane event ticketing platform – Humanitix
• DISRUPTOR AWARD: Virtual/Community Tickets – Kaizen Ticketing
• GUEST EXPERIENCE AWARD: Lollapalooza India – BookMyShow
• PRODUCT INNOVATION AWARD: Pay with Friends – Backpocket/Megatix
• INSIGHTS & ANALYTICS AWARD: Data & Marketing Ecosystem – Fever
• UNSUNG HERO AWARD: James Alexander, Team Manager – Ticketing Live Entertainment, SEC
• MOVERS & SHAKERS AWARD: Abigail Fisher, Head of Sales, Dewynters
• EXECUTIVE OF THE YEAR AWARD: Phillipa Hicks, Co-Founder & Head of Product, Seat Unique
• TICKETING BUSINESS OF THE YEAR AWARD: Secutix 
• OUTSTANDING ACHIEVEMENT AWARD: Jonathan Brown, Helen Chambers and Megan Conman of STAR – Society of Ticket Agents and Retailers

2023 WINNERS

TheTicketingBusiness Awards 2023 ceremony took place on 13 April 2023 in Manchester. Congratulations to the Winners:

• CAMPAIGN OF THE YEAR AWARD: UEFA Women’s EURO2022 & The Lionesses (The FA)
• IMPACT AWARD: Paper-free and Frictionless (The O2/AXS)
• DISRUPTOR AWARD: GET Protocol NFT Ticketing Toolsuite (GET Protocol Foundation)
• GUEST EXPERIENCE AWARD: Ticket Operations Team at Hollywood Park/SoFi Stadium
• PRODUCT INNOVATION AWARD: Away Fan Digital Ticketing (RB Leipzig)
• INSIGHTS & ANALYTICS AWARD: UEFA Women’s EURO2022 (The FA)
• UNSUNG HERO AWARD: Scott Gainsburg, Director – Ticketing, Michael Cassel Group
• EXECUTIVE OF THE YEAR AWARD: Julie Carson, Head of Ticketing, OVO Hydro/SEC
• TICKETING BUSINESS OF THE YEAR AWARD: AXS Europe
• OUTSTANDING ACHIEVEMENT AWARD: Tim Chambers, Managing Director, TJChambers Consultancy

2022 WINNERS & FINALISTS

TheTicketingBusiness Awards 2022 ceremony took place on 1 Thursday 7 July 2022 in Manchester. Congratulations to all our Finalists and the Winners:

CAMPAIGN OF THE YEAR AWARD: Ticketmaster/NFT NFL Drop
IMPACT AWARD: Tickets for Good – Free NHS tickets
DISRUPTOR AWARD: Theatre Oberhausen – Integrated Streaming Strategy for Performing Arts
GUEST EXPERIENCE AWARD: Savannah Bananas
PRODUCT INNOVATION AWARD: Tixel
INSIGHTS & ANALYTICS AWARD: Cricket Australia & Ticketek Ovation data partnership
UNSUNG HERO AWARD: Georgia Royes, Senior Manager of Spectator Services and Ticketing, LOC Special Olympics World Games Berlin 2023
EXECUTIVE OF THE YEAR AWARD: Stan Chia, CEO, Vivid Seats
THETICKETINGBUSINESS OF THE YEAR AWARD: Ticketek
OUTSTANDING ACHIEVEMENT AWARD: Jack Rubin, Co-Founder & Former CEO, Tessitura

2021 WINNERS

TheTicketingBusiness Awards ceremony 2021 took place on 2 Dec 2021 in Manchester. Congratulations to all our Winners:

CAMPAIGN OF THE YEAR AWARD: The Hundred (ECB/SecuTix)
IMPACT AWARD: The Fieldlab Trials – Dutch return to live (Fieldlab Alliance/Overheid Nederlandse/Close)
DISRUPTOR AWARD: Premium Seat Marketplace White Label (Seat Unique)
GUEST EXPERIENCE AWARD: VenueShield (ASM Global)
PRODUCT INNOVATION AWARD: Bookatent – R&V Live Nation/Moshtix
INSIGHTS & ANALYTICS AWARD:‘After the Interval’ and beyond (Indigo)
UNSUNG HERO AWARD:Manal Smith, Senior Ticket Manager, The Hundred
EXECUTIVE OF THE YEAR AWARD: Mark Davyd, CEO, Music Venue Trust
THE TICKETING BUSINESS OF THE YEAR AWARD: LEIF (Live Entertainment Industry Forum)
OUTSTANDING ACHIEVEMENT AWARD: Martin Austin MBE, Managing Director, Access Card

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2019 WINNERS

TheTicketingBusiness Awards ceremony 2019 took place on 9th April in Manchester. Congratulations to all our Winners:

Campaign of the Year Award: “Open to All” venue launch – Bonus Arena, UK

Unsung Hero Award: Michael Moravick, Box Office Manager, Ticketmaster for Tacoma Venues & Events, USA

Impact Award: National Museums Liverpool’s ticketing move – National Museums Liverpool/Gateway Ticketing Systems

Disruptor Award: Stay22 Event Accommodation Plugin

Customer Experience Award: Enhanced Stadium Entry with Digital Tickets and Mobile Wallets – Everton FC, UK

Product Innovation Award: Amazon Alexa Ticket Skill – London Theatre Direct

Insights & Analytics Award: Goldstar’s Matchmaker AI, mass customisation of event recommendation

Executive of the Year Award:  Simon Vickers, Director, Sales & Ticketing, Disney Tickets, UK

The Ticketing Business of the Year Award: TEG, Australia

DOWNLOAD THE 2019 WINNERS BROCHURE

2018 WINNERS

Campaign of the Year: Vasco Rossi at Modena Park – Big Bang/VivaTicket/Best Union (Italy)

Unsung Hero: Sue Beaumont, Ticket Office Manager, Huddersfield Town FC (UK)

Impact Award: Nimax Theatres’ new eCommerce website – Nimax Theatres (UK) & TixTrack (USA)

Disruptor Award: Ticketfrog (Switzerland)

Guest Experience: Fan to Fan resale platform – See Tickets (UK)

Product Innovation: Cashless Event Solution – Event Genius (UK)

Insights and Analytics: Arenametrix data analytics tools – Arenametrix (France)

Executive of the Year: Ashish Hemrajani, Co-Founder & CEO, BookMyShow (India)

Ticketing Business of the Year: Tiqets (The Netherlands)

Outstanding Achievement Award: Paul Williamson, Managing Director, Sports Ink Associates

DOWNLOAD THE 2018 WINNERS BROCHURE

2017 WINNERS

 Sales & Marketing Award: Rewarding your festival ambassadors (StreetTeam), UK

 Smart+Connected Award: OmniTicket new Package Ticketing solution for theme parks (Best Union), UK

 Move to Mobile Award: Enhanced mobile experience (ExtremeTix), USA

 Premium & VIP Ticketing Award: Club Wembley digital & 3D marketing tools for renewals (Wembley Stadium/3D Digital Venue/Ticketing 3D), UK

 Customer Service Award: Cool:Off & Re:Sell customer service features (Skiddle), UK

 Product Innovation Award: TicketSwap transparent ticket exchange (Ticketswap), The Netherlands

 Lifetime Achievement Award: Edwin Shaw

 CRM/Data Tool Award: Event Marketing Cloud data-driven marketing platform (We Cross), The Netherlands

 Moving On Up Award: New UX/UI and API for event discovery and ticket sales (Skiddle), UK

 Unsung Hero Award: Paul Bohunsky, Development Team Lead, (Life Ball Vienna), Austria

 Executive of the Year Award: Libby Penn, Managing Director, Spektrix, UK

 Outstanding Achievement Award: David Andrews, Shubert Ticketing