Our boutique exhibition area (no stands, just interactive demo-pods) which we call The Marketplace is a sellout for Ticketing Technology Forum 2015.
Queue-it (the virtual queue system to manage on-sale demand) will be showcasing its product in The Marketplace at Hilton London Wembley.
Take a look at the latest news from Queue-it…
The Queue-it Performance Review 2014 presents an analysis of both the performance and bottlenecks across the global set of Queue-it customers that use the online queue system alongside their transactional systems. These 2014 trends were noted by Queue-it experts to be due to the increasing size of online campaign days, and the growth of a multi-device preference by end-users in all industries.
The report shows a staggering increase of end-user inflow during peak periods by 76% compared to 2013. In comparison to the average increase in capacity by 11% over the same period, we learn that the actual load in peak periods has increased significantly more than the ability to handle these peak periods.
The analysis of the 2014 bottlenecks clearly illustrates that the primary issues rest within web services and gateways, and/or the database, followed by internet connections and network infrastructure. In particular, payment systems seemed to cause some main issues to website performance, which is why ticketing providers in particular should also analyze their third party content and subsequent fourth party calls.
A word from the Co-Founder…
“Although many companies probably find that their website is secure, optimized, and fine-tuned, they are surprised by the performance of their website when massive amounts of users visit their site”, said Camilla Ley Valentin, CCO and Co-founder at Queue-it.
The report also found that 50% of the 2014 queues showed a user-per-minute rate below 134, compared to 120 in 2013, and that 11% of the 2014 queues were able to handle a user-per-minute rate above 400, compared to 10% in 2013.
“Our ticketing customers do not accept downtime on their websites, and they are very much aware that website failure during extreme user peaks, such as high volume ticket onsales, can spell disaster, particularly in the form of lost revenue, unsold ticket stock and unhappy customers. Queue-it specializes in helping website owners manage user peak situations with an online queue system, designed to provide fairness and transparency to end-users while maintaining website performance and optimizing revenue,” said Camilla Ley Valentin.
What are people saying?
The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!
Chloé Julien Founder & CEO, BandSquare, France
CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them
Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK
This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas
Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark
At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.
Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland
If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.
James Charrington CEO, Dewynters, UK
For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!