Exciting plans are coming together for the sixth edition of TheTicketingBusiness Forum, with hundreds of huge names already signed up, two hotels now full and Awards nominations opening later this month.

Our final speaker line-up will be a 40-strong stellar cast of the industry’s movers, shakers and all-round disruptors. Take a look at the first eight out of the starting blocks for a flavour of what to expect from Europe’s leading ticketing business meeting…

TheTicketingBusiness is proud to present new faces joining the 2018 speaker line up


1. Ashish Hemrajani, Founder & CEO, Bigtree Entertainment / bookmyshow.com, India

10 million tickets a month! And we’re only just getting started…

Ashish set up BigTree Entertainment in 1999, with a clear focus of providing cutting-edge ticketing solutions to the cinema industry. In 2007, Ashish and his team launched BigTree’s most successful brand yet, BookMyShow. Ashish strove to make the brand a quick success, taking the market by storm, bringing the Cinema biggies like PVR, INOX and Cinepolis onto the portal.

Ashish didn’t limit BookMyShow to cinema ticketing and soon built diversified business offerings in the sports and music space. This allowed many big brands like IPL, ISL, F1, Sunburn and Supersonic to use the BookMyShow portal for ticketing their events.

Ashish’s strong passion and belief in his business model for BookMyShow, saw him bring on board investors Network 18, Accel Partners and SAIF Partners, who’ve together put in Rs. 300 crore in Venture Capital at a valuation of Rs. 1000 Crores. Ashish was quick to see that consumers in India favour the mobile over the PC and launched the BookMyShow mobile app getting the early mover advantage. By 2015, with more than 12 million downloads, the app accounts for more than 60% of the overall transactions making it one of the most successful apps in India.


2. Lucy Chillingworth, International Head of Tickets, Ten Lifestyle Management, UK

Access all arenas! Exceeding the expectations of High Net Worth clients

Lucy Chillingworth has worked for Ten Lifestyle Management for over 9 years, the last 3 years as International Head of Ticketing.  After completing her BA Hons Arts, Music and Entertainment Management degree, she spent 2 years as a Marketing Manager for a regional theatre before moving to Ten.

Day to day, Lucy is responsible for developing and maintaining global relationships with box offices, venues and ticket agents.  Her talent focuses on devising operational and online strategies for key ticketing markets, providing easy distribution channels for suppliers and great inventory access for Ten’s ever growing member base.


3. Eric Petrusic, CTO, accesso, USA

How festivals and theme parks are enhancing the customer event experience using tech, apps and engagement

Eric Petrusic’s collaborative approach to problem solving, coupled with his extensive technology expertise, have played an integral role in the successful development and enhancement of accesso’s ticketing and payment solutions for the past 15 years.

In his role as Chief Technology Officer, he acts as technical advisor across accesso‘s product lines, providing support and consultation on development efforts and technology infrastructure.  Petrusic works to identify synergy opportunities with accesso solutions, and also leads the company’s long term product roadmap process.


4. Eddie Kemsley, CEO, KidZania, UK

Algorithmic child’s play: Demand-based pricing for family entertainment attraction

Eddie started her career in leisure and hospitality 15 years ago, after graduating from Bristol University, reading Business Studies with Tourism. Over her career she has launched and run attractions, venues and events in London and across the South East. Since 2005 Eddie has focused on attractions and held progressive, senior roles and taken commercial responsibility for driving businesses forward.

In 2005 she became the Group Head of Communications & Business Development for Howletts & Port Lympne Wild Animal Parks and The Aspinall Foundation. In 2014 Eddie was elected to sit on BALPPA’s management committee and she joined Dreamland as a CEO, focusing on building and launching the new visitor attraction. During her time there Eddie created and launched two major, award-winning festivals – Screamland and Frosted Fairground.


5. Greg Delaney, Owner, Entertainment Intelligence, UK

Changing the way the music industry collects, views and utilises data

Greg Delaney boasts over 30 years IT experience. He created Entertainment Intelligence (Ei) in 2014 to answer the growing need for robust but affordable data collection, reporting and analytics in the rapidly expanding world of digital entertainment. Ei is now ingesting billions of streaming, video, retail and social metrics for high profile independent organisations such as Secretly Canadian, Domino Records, Concord Music Group and many more.

Prior to Ei Greg was Co-Founder and CTO of CrowdSurge, the fan club ticketing service that powered global stores for Paul McCartney, Arcade Fire, Foo Fighters and Pearl Jam, reaching an annual turnover of £20m before merging with SongKick. He previously founded Business Transport Resources (BTR), designing the world’s first online booking and reverse auction surface transport network, the forerunner to Halo and Uber.


6. Nikoo Sadr, Manager – Interactive Marketing, The Orchard, UK

Using insights and analytics to drive sales, fan connection and music consumption

Nikoo Sadr is Interactive Marketing Manager at worldwide music and film distribution company The Orchard. In her role she works directly with with labels and artists executing creative and engaging cross-platform digital marketing and advertising campaigns that create value for labels. She also looks at how insights and analytics can help drive fan connections, music sales and consumption across various platforms.

She has, since October 2017, continued expanding her role as part of the company, working with a specific focus on the Nordics. Sadr has previously worked as the head of digital marketing training at Music Ally, working with leading companies such as Universal Music, Sony Music and BPI as well as speaking at conferences worldwide such as By:larm, SXSW and Midem.


7. Andrew McIntyre, Director, Morris Hargreaves McIntyre, UK

Understanding your audience. Improving your business

Andrew is a founder of the award-winning strategic insight agency Morris Hargreaves McIntyre (MHM). MHM is renowned for working with the most forward-thinking museums, galleries, heritage and cultural organisations in the UK and worldwide.

Completely fascinated by what makes audiences tick, Andrew pioneers new ways to explore, track, profile, monitor, evaluate and understand the engagement between audiences and our institutions and measure its outcomes. His work helps to build genuine, deep, rich, rewarding and intimate human relationships. Andrew has served as Chair of the Visitor Studies Group UK and teaches and lectures widely.


8. Jo Taylor, Senior Consultant, Morris Hargreaves McIntyre, UK

Deep strategic insights to illuminate your ticketing business

Jo is a leading authority on segmentation and branding in the performing arts world. She has pioneered the use of psychographic segmentation to help venues develop deeper, longer-lasting relationships with their audiences.

As Senior Consultant at Morris Hargreaves McIntyrem, Jo looks after clients such as the Barbican Centre, the National Theatre, Curve Theatre, The Place, London Symphony Orchestra, the Philharmonia, Liverpool Everyman & Playhouse, RNCM, BAM, 92Y, Lincoln Center and the British Council.


Meet More of our 2018 Speakers

Super Earlybird Passes to join the Forum are available until Friday 27 Oct with £100 off and a free hotel night. Get yours here.

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco