These terms and conditions are in place for the security of Xperiology, their clients, their staff and the viewers of this website. Terms and Conditions of the website should be followed by all people mentioned in this paragraph.

Event Terms and Conditions for Xperiology Ltd Delegate Bookings

The following terms and conditions apply to Delegates that book onto events, seminars, training workshops and conferences delivered by any company that is part of Xperiology Ltd.
1.         Non attendance
1.1       If you are unable to attend, you may send a substitute at no extra cost, provided that you notify us of the change.
1.2       If you fail to notify us of the change we will charge for an additional place.
1.3       In the event of non attendance you will be liable for the full cost of the place.
2.         Cancellation charges will apply
2.1       Up until 60 days prior to the event, full refund will be offered net of credit card fees.
2.2       Within 60 days prior to the event, 100% of the booking cost will apply.
3.         Payment Terms
3.1       Payment terms are stated on your invoice. Payment is required to allow entry to the event. Where payment has not been made by the time of the event the ticket will be cancelled but the full booking cost will remain due.
4.         Photography
4.1       Xperiology may arrange for photographs and/or video footage to be taken at events and used for promotional purposes.  This may include printed documents or media, editorial coverage, advertising press and use on the internet.
4.2       Delegates who do not wish for their image to be used in this manner must notify us prior to the event.
5.         Data Protection
5.1       By submitting registration details, Delegates agree to allow Xperiology Ltd and companies associated with the event to contact you as required for the organisation and administration of the event.
6.        Events beyond our control
6.1       If the event is cancelled due to circumstances beyond our control, the full cost of the ticket will be refunded.
6.2       However, Xperiology Ltd will not be liable for any other costs incurred by delegates.

How to treat the website and its content

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Xperiology’s relationship with you in relation to this website.

The term “Xperiology” or “us” or “we” refers to the owner of the website whose registered office is Lady Place, Monastery Lane, Pulborough, RH20 4LR. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us.

This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Xperiology’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco