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Programme

#TBF26 Preview: Tender-ness for Ticketing – RFP Workshop

Finding the perfect ticketing system is about finding the right compromise. Join Carly Straughan for an essential workshop on mastering the RFP process and avoiding common ticketing tender pitfalls.

Credit: Unsplash – Jakub Zerdzicki

Finding the perfect ticketing system is about finding the right compromise. Join Carly Straughan for an essential workshop on mastering the RFP process and avoiding common ticketing tender pitfalls.

Credit: Unsplash – Jakub Zerdzicki

Finding the perfect ticketing system is a myth – no platform does 100% of what you need, 100% of the time.

The real skill lies in finding the right compromise. We are delighted to welcome Carly Straughan, Director & Lead Consultant, QLINE Consulting to the share her expertise at TheTicketingBusiness Forum 2026 next week, leading an essential workshop on navigating the pitfalls and potential of the RFP process.

WORKSHOP: TICKETING TENDER-NESS
RFPs: Research. Fun? Pitfalls!
Tales, lessons and insights from ticketing tenders

So how do you find the compromise and make the choice? This workshop explores how to successfully manage a ticketing systems tender for live entertainment, experiences and visitor attractions, with a focus on:

  • Stakeholder alignment, negotiation, and implementation planning;
  • Operational and commercial requirements – including sales channels, access control, CRM integration, reporting, and scalability;
  • Five common mistakes in the RFP;
  • Bizarre requests that shouldn’t be in there!

By the end, attendees will understand how to select a solution that best meets (almost) all your needs.

Carly has over 15 years of experience working with the world’s largest visitor attraction brands in ticketing, commercial operations and financial management. Carly specialises in ticketing transformation projects, systems implementations and customer experience development for new and existing attractions. Her work at QLINE Consulting supports tourist attractions in finding partners to grow their business for the future by attracting new visitors and increasing revenue.

Still time to join us next week! Don’t miss the chance to learn how to select the ticketing solution that actually meets your needs (and avoids the most common RFP blunders).

>> Join us in Manchester to gain insights needed to navigate your next ticketing tender – exclusively at #TBF26 on 28-29 April.

[Register me for #TBF26]

#TBF26: Connecting eCommerce and Entertainment.
27-29 April 2026 | Emirates Old Trafford, Manchester