Last week we had the great honour of revealing the finalists for Ticketing Technology Awards 2017, naming those who are in the running to win on 5 April at Croke Park. If you missed the big reveal, take a look at our finalists here.

Selected shortlists will be presented to our international Juding Panel later this month who will consider each entry before reaching agreement on who should be crowned our winners.

The remaining categories are up to… you!

We have opened public voting for the categories detailed below and now you can have your say on who is leading the ticketing revolution!

You can vote once in each category, and please do share the links with all of your colleagues… we can’t decide without you.


Sales & Marketing Award

For the individual/organisation with the most effective ticket sales & marketing campaign – with emphasis on the innovative use of technology and digital channels.

  • London Derby Day – Saracens V Harlequins (Saracens FC), UK
  • Big Bang The Concert 0.to10. – Marketing in China (YG Concerts/Weige), China
  • UEFA Euro2016 Ticketing (UEFA/Secutix), Switzerland
  • Beijing International Film Festival (Weying), China
  • League-wide ticketing for Belgian Jupiler Pro League (Tickethour), Belgium
  • Rewarding your festival ambassadors (StreetTeam), UK
  • Pan-Broadway Retargeting and Customer Re-acquisition Network (VeInteractive/Shubert), USA

Winner decided by: Online ballot of the global ticketing industry

VOTE NOW


Customer Service Award

For the organisation that has delivered consistently outstanding levels of customer service at every stage of the ticket buying experience. Who’s got the ‘best box office’ out there?

  • Supporter Services and Ticketing Team (Brighton & Hove Albion FC), UK
  • Ticket Easy initiative, Omnichannel Customer Service (Ticketmaster), UK
  • Cool:Off & Re:Sell customer service features (Skiddle), UK
  • Inhouse livechat integration across Dutch ticketing (Eventim NL), The Netherlands
  • Broadway Fan Club Marketing Platform (Delivra/Shubert), USA

Winner decided by: Online ballot of the global ticketing industry

VOTE NOW


Product Innovation Award

Awarded for a product or service that has uniquely transformed and improved the way ticketing entities do business.

  • Smart Tone Ticketing: Offline mobile-based authentication solution (LISNR), USA
  • Xamarin cross-platform, mobile ticket scanning app (Ticketmaster), USA
  • TicketSwap transparent ticket exchange (Ticketswap), The Netherlands
  • Fan-powered concert request and ticketing service (Tootoot), Slovakia
  • Customer-driven dynamic ticket pricing platform (Never Empty), Spain
  • Plug-in SaaS tools for flexible, interactive reserved seating ticketing (Seats.io), Belgium
  • GalaPrompter: Live closed captioning for the deaf and language translation (GalaPro), Israel

Winner decided by: Online ballot of the global ticketing industry

VOTE NOW


Premium & VIP Ticketing Award

For the best premium hospitality or VIP ticketing experience. Consideration is given to price-value, included services and overall visitor experience – from discovery and purchase through to post-event handling.

  • UEFA Euro2016 Hospitality and Sponsor Ticket Management (UEFA/Secutix), Switzerland
  • Club Wembley digital & 3D marketing tools for renewals (Wembley Stadium/3D Digital Venue/Ticketing 3D), UK
  • On Location Experiences – Official Hospitality of the NFL (OnLocation Events LLC / NFL), USA
  • Brisbane Cricket Ground’s CUA Pool Deck (Stadiums Queensland), Australia
  • Build Your Experience online hospitality sales for the Daytona 500 (Daytona International Speedway/ISC), USA

Winner decided by: Online ballot of the global ticketing industry

VOTE NOW


Smart+Connected Award

For the bridging the data and departmental silos! Who’s really bringing their resources together using smart tools and digital connectivity to wow their customers?

  • C-Feed: Connecting culture events nationally (Jewel Labs), The Netherlands
  • Smart Theatre partnership to launch The Lion King at Shanghai Disney Resort (Walt Disney Grand Theatre/Weige), China
  • Worldwide music, transport and accommodation integration for festival-goers (Festicket), UK
  • Harry Potter And The Cursed Child (Sonia Friedman Productions and Harry Potter Theatrical Productions/Nimax/ATG), UK
  • Group ticketing and payment service (Make it Social), UK
  • OmniTicket new Package Ticketing solution for theme parks (Best Union), UK
  • Experience: Integrated cashless F&B ordering (Ticketmaster/Preoday), UK
  • Tourism and Visitor Attraction ticketing integration nationally (RegiondoPro), Germany

Winner decided by: Online ballot of the global ticketing industry

VOTE NOW

 

Remember you can only vote once in each category, so choose carefully. Winners will be revealed on 5 April 2017!

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco