Thanks to everybody who joined us at #TBF24. Here's to 2025!


Awards: Voting is OPEN!

Last week we had the great honour of revealing the finalists for Ticketing Technology Awards 2017, naming those who are in the running to win on 5 April at Croke Park. If you missed the big reveal, take a look at our finalists here.

Selected shortlists will be presented to our international Juding Panel later this month who will consider each entry before reaching agreement on who should be crowned our winners.

The remaining categories are up to… you!

We have opened public voting for the categories detailed below and now you can have your say on who is leading the ticketing revolution!

You can vote once in each category, and please do share the links with all of your colleagues… we can’t decide without you.

Sales & Marketing Award

For the individual/organisation with the most effective ticket sales & marketing campaign – with emphasis on the innovative use of technology and digital channels.

  • London Derby Day – Saracens V Harlequins (Saracens FC), UK
  • Big Bang The Concert 0.to10. – Marketing in China (YG Concerts/Weige), China
  • UEFA Euro2016 Ticketing (UEFA/Secutix), Switzerland
  • Beijing International Film Festival (Weying), China
  • League-wide ticketing for Belgian Jupiler Pro League (Tickethour), Belgium
  • Rewarding your festival ambassadors (StreetTeam), UK
  • Pan-Broadway Retargeting and Customer Re-acquisition Network (VeInteractive/Shubert), USA

Winner decided by: Online ballot of the global ticketing industry


Customer Service Award

For the organisation that has delivered consistently outstanding levels of customer service at every stage of the ticket buying experience. Who’s got the ‘best box office’ out there?

  • Supporter Services and Ticketing Team (Brighton & Hove Albion FC), UK
  • Ticket Easy initiative, Omnichannel Customer Service (Ticketmaster), UK
  • Cool:Off & Re:Sell customer service features (Skiddle), UK
  • Inhouse livechat integration across Dutch ticketing (Eventim NL), The Netherlands
  • Broadway Fan Club Marketing Platform (Delivra/Shubert), USA

Winner decided by: Online ballot of the global ticketing industry


Product Innovation Award

Awarded for a product or service that has uniquely transformed and improved the way ticketing entities do business.

  • Smart Tone Ticketing: Offline mobile-based authentication solution (LISNR), USA
  • Xamarin cross-platform, mobile ticket scanning app (Ticketmaster), USA
  • TicketSwap transparent ticket exchange (Ticketswap), The Netherlands
  • Fan-powered concert request and ticketing service (Tootoot), Slovakia
  • Customer-driven dynamic ticket pricing platform (Never Empty), Spain
  • Plug-in SaaS tools for flexible, interactive reserved seating ticketing (, Belgium
  • GalaPrompter: Live closed captioning for the deaf and language translation (GalaPro), Israel

Winner decided by: Online ballot of the global ticketing industry


Premium & VIP Ticketing Award

For the best premium hospitality or VIP ticketing experience. Consideration is given to price-value, included services and overall visitor experience – from discovery and purchase through to post-event handling.

  • UEFA Euro2016 Hospitality and Sponsor Ticket Management (UEFA/Secutix), Switzerland
  • Club Wembley digital & 3D marketing tools for renewals (Wembley Stadium/3D Digital Venue/Ticketing 3D), UK
  • On Location Experiences – Official Hospitality of the NFL (OnLocation Events LLC / NFL), USA
  • Brisbane Cricket Ground’s CUA Pool Deck (Stadiums Queensland), Australia
  • Build Your Experience online hospitality sales for the Daytona 500 (Daytona International Speedway/ISC), USA

Winner decided by: Online ballot of the global ticketing industry


Smart+Connected Award

For the bridging the data and departmental silos! Who’s really bringing their resources together using smart tools and digital connectivity to wow their customers?

  • C-Feed: Connecting culture events nationally (Jewel Labs), The Netherlands
  • Smart Theatre partnership to launch The Lion King at Shanghai Disney Resort (Walt Disney Grand Theatre/Weige), China
  • Worldwide music, transport and accommodation integration for festival-goers (Festicket), UK
  • Harry Potter And The Cursed Child (Sonia Friedman Productions and Harry Potter Theatrical Productions/Nimax/ATG), UK
  • Group ticketing and payment service (Make it Social), UK
  • OmniTicket new Package Ticketing solution for theme parks (Best Union), UK
  • Experience: Integrated cashless F&B ordering (Ticketmaster/Preoday), UK
  • Tourism and Visitor Attraction ticketing integration nationally (RegiondoPro), Germany

Winner decided by: Online ballot of the global ticketing industry



Remember you can only vote once in each category, so choose carefully. Winners will be revealed on 5 April 2017!

Posted in Articles | Featured