The global ticketing marketplace has experienced rapid change in a short time. Both pushed – by technology innovation – and pulled – by rising customer expectations – our sector is playing ‘catch up’ with the wider world of e-commerce. StubHub reinvented the ticket resale marketplace when it appeared in 2000.
The company’s industry firsts include the introduction of the first ticketing app, the first interactive seat mapping tool and the first live entertainment rewards program.
Two decades on, the eBay company remains the world’s largest ticket marketplace. Counting more than 130 properties – including MLB, NFL, NBA, NHL, MLS, NCAA, Matchroom Boxing, Everton FC, Northampton Saints, Xolos de Tijuana, Sónar Festival, Latin American MC Residente, KPOP superstar XIA and Bilbao BBK Live – as business partners.
But the market is evolving. Rightsholders are increasingly bringing resale ‘in-house’, with government agencies and consumer groups pushing for more legal reforms to restrict resale. We ask: where next for the ticketing world’s innovator?
We are delighted to welcome to the 2019 Forum stage: Sukhinder Singh Cassidy, President, StubHub.
ABOUT OUR GUEST
Sukhinder Singh Cassidy has founded, successfully built and scaled technology companies at the intersection of media and commerce throughout her career. As SVP and President of StubHub, she is advancing global expansion and championing technology innovation to deliver a superior fan experience.
Sukhinder and the StubHub team advocate for fans in search of the best choice, providing open access to live events and connecting fans with their favourite teams, shows and artists around the world. Prior to StubHub, Sukhinder was Founder of theBoardlist, a talent marketplace that matches women leaders with Board opportunities.
She was also Founder and CEO of Joyus, CEO of Polyvore and co-founded Yodlee. Sukhinder also held senior leadership positions at Google, including serving as President of its Asia Pacific and Latin American business.
What are people saying?
The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!
Chloé Julien Founder & CEO, BandSquare, France
CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them
Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK
This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas
Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark
At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.
Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland
If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.
James Charrington CEO, Dewynters, UK
For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!