Discussion Paper #1: The Problem with Secondary Ticketing

In the first of pre-forum Discussion Papers, we look at six of the hottest industry topics – mobile, social media, NFC, dynamic pricing, portals and cloud computing – and consider which ones should be a priority for venues and rights-holders.

How can we protect our customers from the large profits of touts and fraudulent tickets?

Our free discussion paper ‘The Problem with Secondary Ticketing’ by Mike Weatherley, MP for Hove, East Sussex, UK, and also part-founder of the ‘All-Party Parliamentary Group on Secondary Ticketing’ explores more…

A transparent ticketing market

“This situation is not limited to the fans who simply waited too long to buy the tickets,” says Mike. “With internet ticket selling becoming more streamlined, touts are able to use sophisticated computer systems to automatically buy large volumes of tickets mere seconds or minutes after they go online.”

He continues: “This can often mean it is practically impossible for genuine fans to get access to the event, forcing them to rely on an artificially created secondary market and depriving the content creators of the revenue for their event. This is unacceptable.”

Full discussion paper available on request.


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The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

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Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco