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Vivenu

Hundreds of thousands of sellers around the globe rely on primary ticketing solutions that haven’t kept up with their needs and expectations. Platforms from the 90s that still feel like we are in the 90s made the jobs of ticket managers worldwide constant miseries.

Now there is a better way — customer-centric ticketing! vivenu is a primary ticketing provider that helps event organizers manage, market, and analyze ticket sales from one unified platform.

Our mission is to build a ticketing platform that puts ticket sellers first – so they’re empowered to create experiences that people love. We empower organizers to be more efficient, absolutely independent, and fully connected – to say the very least.

vivenu is the exclusive ticketing solution for the Grammy Awards, the Special Olympics, FC Schalke 04, Qatar Creates, and many many more. With $65 million in funding from renowned global investors, we’ve set out to revolutionize event ticketing – now and forever.

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Digonex

Digonex provides automated dynamic pricing solutions for live entertainment, performing arts and attractions. We work with a variety of organizations in the UK and North America including Barbican Centre, Chicago Symphony Orchestra, Curve Theatre, Grand Ole Opry, Mirvish Productions, Roundabout Theatre, Royal Albert Hall, Somerset House and Wales Millennium Centre.

Our team of Ph.D. economists develop a customized pricing solution for each client to better align pricing with predictable shifts in demand, incorporating factors such as historical sales patterns, weather, performance characteristics, competing events, Google Analytics and various macroeconomic indicators, among others.

Clients review and approve, reject, or adjust our price recommendations with a click of a button in our proprietary web portal. We are integrated with most leading ticketing systems including Tessitura, Spektrix, AudienceView, Tickets.com and AXS.

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SKIDATA

SKIDATA is an international leader in the field of access solutions and their management. Worldwide, leading companies and operators of airports, shopping malls, cities, office buildings, hotels, hospitals, universities, ski resorts, stadiums and amusement parks rely on the secure, future-oriented and reliable access solutions for people and vehicles. SKIDATA is the reliable partner from first consultations to perfect service. SKIDATA places great value in providing solutions that are intuitive, easy to use, and secure for the end customer. The integrated concepts of SKIDATA solutions help clients optimize performance and maximize profits. SKIDATA is part of ASSA ABLOY Group, the global leader in access solutions. Every day, we help billions of people experience a more open world.

SKIDATA is certified according to ISO 9001:2015 and ISAE 3402.

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TEN Lifestyle Group

Ten Lifestyle Management is a global B-2-B-2-C travel, dining, retail and live entertainment concierge marketplace. We connect official and unique inventory with high-net-worth individuals and many corporate clients typically within the financial and luxury brand categories. Our integrated access to the world of tickets, sees our service offer inventory across music, performing arts, family shows and sports with a unique mix of allocations and special offers. Operating for over 25 years, this service is offered to our 3.5-million-member base globally via a unique digital capability and high touch service 24/7.

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3D Digital Venue

3D Digital Venue (3DDV), powered by Mobile Media Content, is a technology visualization platform providing web mapping solutions with API integration for any live event space (e.g., stadiums, arenas, theaters, etc.). Leveraging exclusive gaming engine technology, 3DDV delivers a mobile-first, 360-degree panoramic experience from any seat or location within a venue. Founded in 2012 and headquartered in Barcelona, Spain, 3DDV’s 85 employees serve industry-leading clients across 19 countries and 70 different ticketing platforms.

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JustTikit

JustTikit is your all-in-one solution for seamless ticket management, marketing, and analytics. We are redefining ticketing with simplicity, scalability, and a complete toolkit for creating exceptional digital experiences. Whether you’re managing ticket sales, promoting your event, or analysing performance, our platform streamlines every step. From personalised ticket shops to advanced access control and detailed analytics, JustTikit gives you full control over your event. Our intuitive tools allow you to customise your branding, integrate with third-party services, and implement dynamic pricing strategies to maximise revenue. Designed to meet the needs of festivals, concerts, and large events, JustTikit offers a user-friendly experience with robust features to elevate your event’s performance. Join the future of ticketing and transform your event experience with JustTikit—where innovation meets simplicity.

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Wicket

Wicket enables a sensational event experience with a privacy-first facial authentication platform based on patented computer vision technology integrated into ticketing, credentialing, access control, and payment systems. Wicket enhances fan, guest, and employee experiences by enabling frictionless touchpoints that eliminate queues, delight users, and strengthen venue security.

Axess

Axess is a leading international specialist manufacturer of access control gates and ticket readers for the Sports and Live Entertainment Industry. Our equipment is designed and manufactured to exacting standards and offers the highest levels of engineering quality and technical innovation, from QR scanning, to contactless entry and biometrics.Axess is integrated with all the leading ticketing vendors including Ticketmaster, Secutix and Eventim, and can also offer complimentary software products such as Event Accreditation and Registration. Axess systems have been installed at several Olympic Games, FIFA, UEFA and WORLD CUP events as well as at numerous stadia and arenas.

Cover Genius

Cover Genius is the global insurtech for embedded protection. Through our award-winning global distribution platform, we protect customers of the world’s largest digital companies with seamless, end-to-end experiences. Licensed or authorized in over 60 countries and all 50 US states, we enable partners to embed and sell multiple lines of insurance and other types of protection, resulting in industry-leading post-claims Net Promoter Scores (NPS) and Trustpilot ratings.

Queue-it

Queue-it is the leading developer of virtual waiting room services to control website and app traffic surges by offloading visitors to a waiting room. Its powerful SaaS platform enables online ticket vendors and venues to keep their systems online and fans informed, blocking malicious bots and creating a personalized waiting experience on their most business-critical days. The use of Queue-it has ensured online fairness during high-demand onsales for billions of consumers worldwide. The company has presences in Denmark, the U.S., and Australia. For more information, please visit queue-it.com.

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Seat Unique

Seat Unique is a global platform offering premium tickets and hospitality for live events, connecting fans with top-tier experiences across sports, music, and theatre. Through its relationships with leading venues like Wembley Stadium and Co-op Live, as well as clubs such as Yorkshire County Cricket Club and Jacksonville Jaguars UK, Seat Unique ensures unforgettable moments for fans worldwide. The platform is backed by a number of athletes, including Matt Dawson, Ben Stokes and Dame Jessica Ennis, with ambassadors such as Stuart Broad, Lauren Bell and Sam Warburton.

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TicketPlan

Ahead of the crowd on ticket protection and insurance. Partnering with ticketing companies, venues, events and sports clubs in the UK, Europe and North America. Protecting ticket buyers against their inability to attend events and providing a zero cost revenue stream to our partners.

Janam Technologies

Janam, now part of HID, is the leading provider of handheld scanners for the venue access market. Janam also launched GT1 and GTX which quickly and affordably convert a new or existing Janam scanner into a mobile, contactless, ticketing pedestal that reads barcodes and NFC tickets. Janam’s hardware solutions enable venues to increase the speed of customer ingress, eliminate fraud, reduce operating costs, take advantage of the most advanced “tap-and-go” NFC technology, and meaningfully improve the customer experience. It’s technology at work®.

Protect Group

Protect Group is at the forefront of enhancing customer experiences and boosting revenue for businesses through innovative, tech-driven solutions. Our Refund Protect service enables customers to upgrade their tickets with the option of a full refund, offering peace of mind and enhancing satisfaction while creating new revenue streams for our partners. We also offer Salary Protect, a voluntary, no-cost-to-employer scheme that guarantees UK employees 100% of their net salary for up to 12 months during times of illness, promoting a healthier workplace. Through our Protect Marketplace, we provide a suite of ancillary services, including flight disruption management, delayed baggage protection, carbon offsetting, eSIM activation, and lounge access. These personalised solutions protect brand integrity while enhancing customer engagement and satisfaction. Our innovative, AI-driven platform, Protect Plus, seamlessly integrates with existing systems to deliver scalable and personalised customer experiences. By leveraging our technology, businesses can mitigate revenue loss, enhance brand reputation, and unlock lucrative new revenue opportunities.

Cedar Packaging

BESPOKE PACKAGING AND GIFTWARE FOR FANS AND VIPS We are the trusted partner of some of the world’s leading professional sports clubs, associations and venues. We create innovative, bespoke solutions that make fans feel appreciated and rewarded for their loyalty – solutions that drive both engagement and retention rates. We are experts in membership and season ticket packs, working with over 100 clubs, venues and associations around the world. Our custom packs include RFID and non-RFID cards, game-day giveaways, presentation boxes, branded merchandise, tickets, lanyards, accreditations, hospitality passes and video packs, as well as hospitality, VIP and high-value corporate gifts.

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FEP PAY

FEP PAY is the payment partner of choice for the ticketing and event industry. Our mission is simple: to deliver outstanding customer experiences from ticket to seat. The customer journey is often fragmented from the moment a guest purchases a ticket to buying food and beverages at the event. FEP PAY payment solutions join the journey, helping you deliver a consistent brand experience and unlock incremental revenue before your guests have walked through the doors. Our payment orchestration platform enables commerce across multiple channels with one single reporting tool, backed by valuable data insights on customers’ behaviors and spending habits. Live events operate 365 days per year and our customer service team always goes the extra mile to help you deliver an exceptional guest experience. Our ethos focuses on: integrity, innovation, and customer-centricity. To get the best rates for your business, visit https://www.fep-pay.com/ and find out more about our tailored payment, POS, and network services.

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dormakaba

Trusted access begins with dormakaba. dormakaba is a global leader in providing innovative and secure access solutions, with a rich legacy spanning decades. dormakaba is synonymous with cutting-edge technology and expertise in the sports and entertainment market. Alvarado dormakaba Group offers a comprehensive portfolio of access control solutions for sports and entertainment venues. We offer a full line of intelligent admission turnstiles, entry pedestals, suite scanners and handheld validation terminals running on Windows and Android platforms. Our industry leading, GateLink10 access control software, is used by ticketing companies and venues worldwide. Third-party systems can also integrate directly to our turnstiles, entry pedestals and other admission devices through easily implemented web service protocols. With event ticket sales on the rise, today’s sports and entertainment venues require flexible entry solutions that integrate with existing ticketing software and make the guest entry process easier. dormakaba’s and Alvarado’s solutions combine to ensure quick throughput, easy integration and intelligent and user-friendly access management solutions that enhance efficiency and convenience.

Association for Cultural Enterprises

The Association for Cultural Enterprises is the only charity and trade body for the cultural sector that brings together education, experience and best practice in cultural income generation. We are dedicated to providing tangible support to help arts, cultural and heritage organisations maximise their existing income streams and identify new ones.

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Emirates Old Trafford

Our host venue, Emirates Old Trafford is a flexible, multi-purpose conference and events venue and world-class international sporting stadium ideally located in Manchester. Catering from ten to 2,000 people across a multitude of events, from small meetings to large exhibitions, our high end space is fully supported by dedicated and in-house services, such as event duty managers, IT support and experienced event planners. With over 3,600m² of space, 43 meeting rooms, over 700 on-site parking spaces, amazing transport links and a 150-bedroom Hilton Garden Inn hotel on-site, Emirates Old Trafford is an event organiser’s dream!

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Lancashire Cricket

Emirates Old Trafford is also home to Lancashire Cricket, a world-class international sporting stadium, playing host to some of cricket’s most iconic moments since 1857 and also hosting world famous artists such as Rihanna and Beyoncé. Founded in 1864 as a successor to Manchester Cricket Club, Lancashire have played at Old Trafford since then and, in 1865, played their inaugural first-class match, beating Middlesex at Old Trafford. An integral part of the North West sporting scene, the Club is synonymous with great triumphs, famous names and a will to succeed. Steeped in tradition, nostalgia and prowess, Lancashire Cricket has earned itself a reputation and status that businesses and individuals wish to be associated with.

TheTicketingBusiness.com

With 30,000 registered readers, over 11,500 LinkedIn followers, and a global twice-a-week newsletter, TheTicketingBusiness.com is the sector’s #1 news site.

All the latest ticketing business news, blogs, videos, and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place. Curated and brought to you by the TheTicketingBusiness Forum.

STAR

The Society of Ticket Agents and Retailers (STAR), is the representative body for the UK ticketing industry, promoting consumer confidence and excellent service through a strict Code of Practice and as an approved Alternative Dispute Resolution body for its members. STAR’s membership includes ticket agencies, West End and regional theatres, arenas, music venues, travel companies and many others in the ticketing industry. Sales through STAR members represent over 90% of UK theatre and music ticket sales. With widespread support and recognition from entertainment venues, promoters and producers as well as law enforcement and government, STAR has been at the forefront of cross-industry initiatives to improve consumer confidence, combat fraud and make ticket buying safer for the past twenty-four years.

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Much more than ticketing, TheTicketingBusiness Forum explores, debates and showcases the latest trends, innovations and technologies which are connecting the global ticketing e-commerce ecosystem.

Launched in 2013, TheTicketingBusiness Forum is owned and delivered by Xperiology – the UK-based events, publishing and marketing agency dedicated to sports, arts and entertainment.

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