The following terms and conditions apply to Delegates that book onto events, seminars, training workshops and conferences delivered by any company that is part of Xperiology Ltd.
1. Non attendance
1.1 If you are unable to attend, you may send a substitute at no extra cost, provided that you notify us of the change.
1.2 If you fail to notify us of the change we will charge for an additional place.
1.3 In the event of non attendance you will be liable for the full cost of the place.
2. Cancellation charges will apply
2.2 Within 60 days prior to the event, your booking will be covered by TicketPlan’s Booking Refund Protection. Please ask if you’d like more information on this.
3. Payment Terms
3.1 Payment terms are stated on your invoice. Payment is required to allow entry to the event. Where payment has not been made by the time of the event the ticket will be cancelled but the full booking cost will remain due.
4.1 Xperiology may arrange for photographs and/or video footage to be taken at events and used for promotional purposes. This may include printed documents or media, editorial coverage, advertising press and use on the internet.
4.2 Delegates who do not wish for their image to be used in this manner must notify us prior to the event.
5. Data Protection
5.1 By submitting registration details, Delegates agree to allow Xperiology Ltd and companies associated with the event to contact you as required for the organisation and administration of the event.
6. Events beyond our control
6.1 If the event is cancelled due to circumstances beyond our control, the full cost of the ticket will be refunded.
6.2 However, Xperiology Ltd will not be liable for any other costs incurred by delegates.
Please contact our team if you have any questions.
What are people saying?
The highest number of exciting conversations we've ever had at a conference!
Natalie Senyk Business Development Manager, Softjourn
The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!
Chloé Julien Founder & CEO, BandSquare, France
A very well organised conference and great fun too. Many exciting opportunities in the pipeline...
Lea Stiels Marketing Manager, Oxynade
CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them
Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK
2019 was our first year at the Forum, we are really happy and have had a lot of very exciting conversations.
Kelsey McGrath Operations Manager, PixelPin
This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas