Each year, we assemble a world-class speaker line up of those who are disrupting the industry to share, debate, discuss and decide the future of live entertainment ticketing. View the 2019 Speaker Line up below.
The Speaker Line Up
Director Cuffe and Taylor
Director, Cuffe and Taylor
Partner in event and gig promoters Cuffe & Taylor which is now part of the Live Nation family. Quite simply Peter is one of the emerging forces in the world of live music, theatre and major national tours. A lover of the arts and treading the boards Peter was destined to work in the entertainment industry. After working in hotel management for a number of years Peter decided to join forces with his best friend and business partner to form Cuffe and Taylor. Alongside his business partner, Peter not only leads the company, but he is the person responsible for sourcing the right artistes for the right events. And with sell-out shows the norm for Cuffe and Taylor, Peter knows just what the hot ticket is. “I’ve always had a passion for entertainment,” says Peter, “but, unable to pursue a career on stage, I’ve decided to put people on it instead!” The most interesting fact about Peter: Before his voice broke (!) he performed a solo on Christmas Day of Once in Royal David’s City on BBC Radio 2 live from the Blackpool Tower Ballroom.
Founder and CEO weshowup
Founder and CEO, weshowup
Kahlil Ashanti is the Founder and CEO of weshowup.io, the largest digital pay-after-the-experience platform for arts, culture and entertainment. He created it to scratch his own itch when he wrote a new show and had no idea what to charge the audience for admission, revealing that the perceived value of any event is highest at the end of the experience. As an actor, speaking coach and web developer he is constantly searching for ways to help people share their stories in memorable ways with those they seek to serve. His performance career contains lots of cool accolades which you can find at kahlilashanti.com.
Vice President Reedpop
Vice President, Reedpop
Despite assuming he’d continue working in Minor League Baseball for his entire career, Mike stumbled into a role with Reedpop working with a great team on some of the most iconic events across the globe. Mike oversees the Comic Con portfolio, which includes New York Comic Con (250,000+ tickets sold), C2E2, Emerald City Comic Con and more. He lives in Connecticut with his wife, two young children and more badges and lanyards than he can count.
CEO Motorsport Tickets
CEO, Motorsport Tickets
Dale is an experienced and passionate entertainment and ticketing professional with a solid, in-depth knowledge of the live industry and beyond. With a 20-year career spanning a multitude of areas within the industry including venue management, sales & marketing, change management, project & operational management and technology. Dale joined Motorsport Tickets, part of the Motorsport Network as CEO in the autumn of 2019 after a 5-year stint with CTS Eventim in Brazil and London. Previously he held pivotal roles at Ticketmaster and Live Nation and has two Summer Olympics under his belt.
Head of Membership and Ticketing Badminton England / National Badminton Centre
Head of Membership and Ticketing, Badminton England / National Badminton Centre
17 years in the sports industry starting in the leisure sector before moving into sports development and then commercial sales. Formerly at Bristol Sport before transferring to Badminton England as Head of Membership and Ticketing. Over the last 12 months she has developed sound and engaging processes to ensure enhanced fan and member experience for national and international buyers. Key ticketing focuses have been implementing a dynamic pricing model to change buying behaviors, engaging with international fans and improving ticketing yield. She has led an emphasis around putting data and insights at the heart of the organisation to focus marketing activity.
CEO Jacobson Consulting Applications
CEO, Jacobson Consulting Applications
Steve Jacobson is the CEO and founder of JCA, started in 1988 to provide information management services to nonprofit organizations. JCA has delivered consulting projects on CRM strategy, marketing analysis, business intelligence, and ticketing implementations for such clients as Carnegie Hall, Sage Gateshead, the Arsht Center, The American Museum of Natural History, and The Metropolitan Museum of Art. Prior to JCA, Mr. Jacobson worked in economic consulting for Rinfret Associates, Inc. as a research analyst and, subsequently, senior consultant for Data Resources, Inc. He holds Bachelor of Arts degrees in Economics and Psychology from Stanford University.
Head of Partnerships & Hospitality M&S Bank Arena
Head of Partnerships & Hospitality, M&S Bank Arena
Rob is an experienced senior level commercial professional with 20 years’ experience of B to B / B to C Commercial Sales, Sponsorship, Consumer Event Marketing and Corporate Hospitality sales. Rob is currently responsible for all Corporate Hospitality Sales at the Echo Arena Liverpool, management of all venue Sponsors for ACC Liverpool and all commercial advertising sales. Rob has worked in the major events sector for over 15 years, was part of the Liverpool Capital of Culture 2008 delivery team, worked for Chester Race Company for 4 years and has been with ACC Liverpool Group for 5 years.
Chief Information Officer Feyenoord (Football and Stadium)
Chief Information Officer, Feyenoord (Football and Stadium)
Edwin Suk, chief information officer at Feyenoord (football and stadium). I have studied business economics and have 20 years of experience in general management and IT. I maintain a visionary, strategic and central approach for IT, since it is essential for success, distinctiveness and growth in modern organisations and it is an important driver for inevitable change. My main goal is to transform organisations with my colleagues into profitable, information driven, digitalized, agile and innovative businesses, resilient, flexible, effective and able to grow.
Chief Digital Officer Norwegian Professional Football League / Norsk Toppfotball
Chief Digital Officer, Norwegian Professional Football League / Norsk Toppfotball
Thomas has 13 years experience from the soocer industry after several years in banking and ecommerce. He is currently the CDO at Norsk Toppfotball. In 2007 he joined the club Fredrikstad FK as head of Media and IT. There he also worked as the clubs ticketing manager. In 2012 he started to work with the League and their joint media-platform, which currently counts 45 clubs. In addition he has also implemented a joint Connected league solution, capture of customer data from social media for the clubs into CRM, Fantasy and e sports. Thomas is also responsible for the joint ticketing system that was signed for the League in late 2019. Norway is a small country and therefore it is important to make the clubs cooperate in creating joint solutions and leave the battle to the pitch
Principal High Performance Venue Consulting
Principal, High Performance Venue Consulting
Through his nearly 20 years in China, Greg has successfully led increasingly complex organisations in building, financing and presenting experiences. His work has included all aspects of the business venue operations & event planning and execution to sponsorship sales and activation & event ticketing. Most recently, Greg opened and operated Shantou University Sports Park, a multi functional basketball arena with attached hotel. Building on this experience, Greg is currently working to bring together best practice operators from around the world and the plethora of state of the art (but commercially underperforming) stadia and arena throughout second and third tier Chinese cities, giving these venues the tools they need to achieve their true potential.
Chief Marketing Officer DHB e.V. / German Handball Federation
Chief Marketing Officer, DHB e.V. / German Handball Federation
A Sports Marketing Professional with 20+ years´ cross industry experience in B2B and B2C Marketing, Brand Management and Sports Marketing. Built successfully several brands in B2C and B2B, globally and domestic, from global player to smaller companies and privately owned firms in a variety of industries. Proven ability and track records to develop strong brand reputation drive revenue and build thought leadership through various marketing and communication initiatives. In 2019 in lead all marcom activities for the handball worldcup in Germany. In the same year he also repositioned the DHB, the biggest handball federation of the world, by launching a new corporate identity and corporate design. Before joining the DHB he worked 10 years in the sport research and consulting business for Nielsen Sports, Repucom and SPORT+MARKT. After the merger of SPORT+MARKT and Repucom and further M&A´s he rebranded all group brands to Repucom and helped to develop Repucom as the global market and thought leader in his industry. In 2016 Repucom was acquired from Nielsen
Founder Sonorous Global Consulting
Founder, Sonorous Global Consulting
Gareth is a Business Development, Strategy Consultant and start-up mentor and advisor, helping early-stage companies. He’s the Founder of Sonorous Global a consultancy, working at the intersection of technology and innovation in the creative and entertainment industries. Prior to consulting, he was Head of Business Development for Sony Music, where he spearheaded growth in non-traditional revenue streams, including artist ticketing, direct-to- fan commerce and new distribution channels. From here he headed up strategic partnerships and international development for Canadian start-up Intellitix, focused on creating seamless digital experiences for the world’s biggest events, festivals and venues.
Who will be there
SecuTix is a technology provider of a Ticketing Engagement Platform that helps organisations boost ticket sales and enhance audiences’ experience before, during and after live events. Our product, SecuTix 360°, is a cloud-based platform that combines ticketing and marketing functionality, and is offered as a white label SaaS service. Used by the largest sport clubs and stadiums, live entertainment businesses, and leading museums and cities across Europe, SecuTix manages the yearly sales of more than 30 million tickets. Among our clients are Opéra National de Paris, UEFA, Centre Pompidou, Aspro Parks, Saracens FRC, Paléo Festival, Musée Picasso Paris and many more. A daughter company of the ELCA Group, SecuTix has a local presence in Switzerland, France, Spain, Germany, UK / Irl., Italy and USA.- View Website
3D Digital Venue
3D Digital Venue, powered by MMC, provides Interactive Digital Venue Management Solutions to Sports and Entertainment Venues across the globe. With our 3D Digital Venue technology platform we design need based solutions for our clients providing them a robust, precise and interactive recreation of their Venue to deliver greater fan satisfaction, increase season ticket holder renewal rates, activate new channels of digital sponsorship and provide special viewing experiences for prospective VIP buyers. The primary capabilities of our 3D Digital Venue Platform include: Ticketing3D to Enhance Ticket Sales and Fan Purchase Experience using our interactive 3D Seat Views from all Blocks and Seats; 3D Season Tickets achieve higher renewal rates from season ticket holders by offering 360 degree 3D Views of the seats even before existing venue is refurbished or a new stadium is built; Activation3D, an Interactive Environment to activate Measurable Digital Sponsorship by Product Placement inside our 3D Views & VIP3D, to provide world-class Interactive Experience to prospective VIPs and Corporate Clients with fully 3D Customised views of Luxury Suites and Premium Club Hospitality Areas. Our 3D Digital Venue Platform provide you the most complete, interactive and cutting edge Venue Management Solutions- View Website
SKIDATASKIDATA is an international leader in the field of access solutions and their management. Almost 10,000 SKIDATA installations worldwide in ski resorts, stadiums, airports, shopping malls, cities, spa & wellness facilities, trade fairs and amusement parks provide secure and reliable access and entry control for people and vehicles. SKIDATA places great value in providing solutions that are intuitive, easy to use, and secure. The integrated concepts of SKIDATA solutions help clients optimize performance and maximize profits. SKIDATA Group (www.skidata.com) belongs to the publicly traded Swiss Kudelski Group (www.nagra.com), a leading provider of digital security solutions.- View Website
OxynadeOxynade, a 100% eTicketing as a Service (eTaaS) partner, offers an all-round ticketing system that is based on the current top-notch technologies such as GraphQL, Node JS and React. Including a fully equipped back-office, box office and specialised features, like a FMS, the platform can cover the needs of a broad range of verticals. This allows their partners in the ticketing sector to grow their business and reach possibilities that were out of scope before. Having a white label solution within its core, where they customise their solution and make it a part of their clients own brand, turned out to be a real hit. With new players like artists, music promotors and even tour operators getting involved in ticketing, white label is just the way to go. All of those partnerships are based on the same Oxynade technology, focused on local ticketing needs and are targeting other/multiple segments. Since their eTaaS solution has been launched in the beginning of 2017 they have already expanded their portfolio with 14 new clients. The Netherlands, Germany, the Baltics, Hungaria, Czech Republic and even South Africa are just a few of the countries that they have conquered.- View Website
Activity Stream is a next-generation intelligence and productivity tool improving daily operations and customer experience by combining Business Activity Monitoring and Operational Intelligence with Enterprise Activity Streams and Data Visualisation, in a unique 4-in-1 solution, helping businesses become truly data-driven.- View Website
Tixserve is a secure ticket fulfilment platform for existing ticket sellers in sport, music and theatre. Tixserve delights consumers, fixes ticket abuse problems, reduces costs and generates new revenue streams for our B2B clients via a patent-pending interactive digital ticket delivered to smartphones.- View Website
HEINEKEN is the UK’s leading pub, cider and beer company and the name behind iconic drinks brands such as Strongbow, Bulmers, Heineken®, Foster’s, Kronenbourg 1664 and Desperados, together with a full range of speciality brands. We employ around 2,000 people across our eight sites in the UK. We have breweries, cider plants and offices in Edinburgh, Tadcaster, Manchester, London, Hereford and Ledbury. More than 90% of our beer sold in the UK is brewed in the UK and we are a major supporter of British agriculture, sourcing 100% of our malt and barley for our UK brewed beer from UK farms and maltsters. Around 30% of all UK apples are used to produce our ciders.- View Website
TheTicketingBusiness Awards are set to be the highlight of the Forum, with the winners announced in front of an audience of senior industry figures during a private, gala dinner.
The Awards were launched in order to:
- Recognise leadership, innovation & achievement in the application of technology in ticketing across sports, performing arts, music, cinema, live entertainment and visitor attractions.
- Increase the standards and best practice of ticketing.
- Drive awareness and adoption of future ticketing technology.
- Improve the customer experience for ticket-buyers across all sectors.
Hundreds of nominations will be whittled down to create the shortlists. The winner of each category will be decided either by online voting by the global ticketing industry or by the independent TheTicketingBusiness Awards judging panel.- View Website
All the latest ticketing business news, blogs, videos, and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place. Curated and brought to you by the TheTicketingBusiness Forum.- View Website
The Society of Ticket Agents and Retailers (STAR), is the representative body for the UK ticketing industry, promoting consumer confidence and excellent service through a strict Code of Practice.
STAR’s membership includes ticket agencies, West End and regional theatres, arenas, music venues, travel companies and many others in the ticketing industry. Sales through STAR members represent over 90% of UK theatre and music ticket sales (over a million tickets per week).
With widespread support and recognition from entertainment venues, promoters and producers as well as law enforcement and government, STAR has been at the forefront of cross-industry initiatives to improve consumer confidence, combat fraud and make ticket buying safer for the past twenty years.- View Website
At Bidfood, we firmly believe that our great partnerships with customers, colleagues across the industry, and, importantly, our own teams is what makes us who we are. In this section of our website, you will learn more about how we build these partnerships with the long-term in mind…. Our proposition is based around our five key ingredients, which are; Service excellence, Great food, Real value, Best team and, Forward thinking. At Bidfood we develop our business and teams with the customer at heart. Our five key ingredients help ensure that everything we do is focussed on being able to serve our customers with insight and tailored support, whether an independent business or part of a national brand.- View Website
What are people saying?
The highest number of exciting conversations we've ever had at a conference!
Natalie Senyk Business Development Manager, Softjourn
The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!
Chloé Julien Founder & CEO, BandSquare, France
A very well organised conference and great fun too. Many exciting opportunities in the pipeline...
Lea Stiels Marketing Manager, Oxynade
CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them
Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK
2019 was our first year at the Forum, we are really happy and have had a lot of very exciting conversations.
Kelsey McGrath Operations Manager, PixelPin
This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas