TheTicketingBusiness Forum is designed to address the specific information needs of key executives in live entertainment ticketing – across the sport, performing arts, concerts, cinema, festivals and visitor attractions sectors.

Each year, we assemble a world-class speaker line up of those who are disrupting the industry to share, debate, discuss and decide the future of live entertainment ticketing. View the 2020 Speaker Line up below.

The Speaker Line Up

Who will be there


    HEINEKEN is the UK’s leading pub, cider and beer company and the name behind iconic drinks brands such as Strongbow, Bulmers, Heineken®, Foster’s, Kronenbourg 1664 and Desperados, together with a full range of speciality brands. We employ around 2,000 people across our eight sites in the UK. We have breweries, cider plants and offices in Edinburgh, Tadcaster, Manchester, London, Hereford and Ledbury. More than 90% of our beer sold in the UK is brewed in the UK and we are a major supporter of British agriculture, sourcing 100% of our malt and barley for our UK brewed beer from UK farms and maltsters. Around 30% of all UK apples are used to produce our ciders.

    - View Website

  • TheTicketingBusiness Awards

    TheTicketingBusiness Awards are set to be the highlight of the Forum, with the winners announced in front of an audience of senior industry figures during a private, gala dinner.

    The Awards were launched in order to:

    • Recognise leadership, innovation & achievement in the application of technology in ticketing across sports, performing arts, music, cinema, live entertainment and visitor attractions.
    • Increase the standards and best practice of ticketing.
    • Drive awareness and adoption of future ticketing technology.
    • Improve the customer experience for ticket-buyers across all sectors.

    Hundreds of nominations will be whittled down to create the shortlists. The winner of each category will be decided either by online voting by the global ticketing industry or by the independent TheTicketingBusiness Awards judging panel.

    - View Website

  • TheTicketingBusiness News

    All the latest ticketing business news, blogs, videos, and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place. Curated and brought to you by the TheTicketingBusiness Forum.

    - View Website

  • STAR

    The Society of Ticket Agents and Retailers (STAR), is the representative body for the UK ticketing industry, promoting consumer confidence and excellent service through a strict Code of Practice.

    STAR’s membership includes ticket agencies, West End and regional theatres, arenas, music venues, travel companies and many others in the ticketing industry. Sales through STAR members represent over 90% of UK theatre and music ticket sales (over a million tickets per week).

    With widespread support and recognition from entertainment venues, promoters and producers as well as law enforcement and government, STAR has been at the forefront of cross-industry initiatives to improve consumer confidence, combat fraud and make ticket buying safer for the past twenty years.

    - View Website

  • Bidfood

    At Bidfood, we firmly believe that our great partnerships with customers, colleagues across the industry, and, importantly, our own teams is what makes us who we are. In this section of our website, you will learn more about how we build these partnerships with the long-term in mind…. Our proposition is based around our five key ingredients, which are; Service excellence, Great food, Real value, Best team and, Forward thinking. At Bidfood we develop our business and teams with the customer at heart. Our five key ingredients help ensure that everything we do is focussed on being able to serve our customers with insight and tailored support, whether an independent business or part of a national brand.

    - View Website

  • Schalke04 Logo
  • 02 Acaedmy
  • Manchester United Logo
  • Seria A Logo

What are people saying?

The highest number of exciting conversations we've ever had at a conference!

Natalie Senyk Business Development Manager, Softjourn

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

A very well organised conference and great fun too. Many exciting opportunities in the pipeline...

Lea Stiels Marketing Manager, Oxynade

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

2019 was our first year at the Forum, we are really happy and have had a lot of very exciting conversations.

Kelsey McGrath Operations Manager, PixelPin

This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark