TheTicketingBusiness Forum is designed to address the specific information needs of key executives in live entertainment ticketing – across the sport, performing arts, concerts, cinema, festivals and visitor attractions sectors.

Who came along in 2017?

Each year we bring together the industry’s key thinkers, movers and shakers from the world’s leading organisations spanning the entire ticketing spectrum – including:

Each year, we assemble a world-class speaker line up of those who are disrupting the industry to share, debate, discuss and decide the future of live entertainment ticketing.


2018 Speaker Line Up

Who will be there

  • Ticket Plan Logo
  • HID Global Logo
  • Pacifica Decision Logo
  • Weldon, Williams & Lick Logo
  • Xperiology Logo


    Xperiology’s total focus is the global sport, leisure and entertainment sector.

    They’re a “boutique agency” operation with offices in Hove (UK) and Cortona (Italy) serving the information needs of the global sports and entertainment sector. Theywork with many of the sector’s leading organisations, providing illuminating ideas in EVENTS, ADVISORY and INTELLIGENCE.

    Xperiology also deliver bespoke training and development workshops to help share best practice and shape the next generation of sports and entertainment venue industry executives.

    - View Website

  • TheTicketingBusiness Awards

    TheTicketingBusiness Awards are set to be the highlight of the Forum, with the winners announced in front of an audience of senior industry figures during a private, gala dinner.

    The Awards were launched in order to:

    • Recognise leadership, innovation & achievement in the application of technology in ticketing across sports, performing arts, music, cinema, live entertainment and visitor attractions.
    • Increase the standards and best practice of ticketing.
    • Drive awareness and adoption of future ticketing technology.
    • Improve the customer experience for ticket-buyers across all sectors.

    Hundreds of nominations will be whittled down to create the shortlists. The winner of each category will be decided either by online voting by the global ticketing industry or by the independent TheTicketingBusiness Awards judging panel.

    - View Website

  • TheTicketingBusiness News

    All the latest ticketing business news, blogs, videos, and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place. Curated and brought to you by the TheTicketingBusiness Forum.

    - View Website

  • FanFair Alliance

    Ever get the feeling you’ve been cheated?

    Under-regulated and industrial-scale online ticket touting remains a black mark on the UK’s live music scene – ripping off fans and causing significant harm to British artists and music businesses. The FanFair Alliance wants to fix this problem

    Bringing together a wide cross-section of the music and creative community, we take a stand against profiteering in the secondary ticketing market. Our supporters promote pro-consumer legislation, technologies and practices, and aim for more fans to buy and exchange tickets at face value prices.

    The FanFair Alliance was established to unite members of music and creative community who wish to take a stand against industrial-scale online ticket touting.

    FanFair has been funded initially by the music managers and businesses: Adam Tudhope, Everybody’s (Mumford & Sons, Laura Marling, Keane), Alex Bruford, ATC Live (The Lumineers, Half Moon Run, Lucy Rose), Brian Message, ATC Management (PJ Harvey, Nick Cave & The Bad Seeds), Ian McAndrew, Wildlife Entertainment (Arctic Monkeys, Royal Blood, Travis), Harry Magee, Modest Management (One Direction, Little Mix, Cheryl, Alison Moyet).

    We believe a coordinated and pragmatic approach between Government, creative businesses, entrepreneurs and consumers can make major inroads to curbing industrial-scale touting in the secondary ticketing market.

    Having signed the FanFair Alliance Declaration against online ticket touts, our supporters are committed to supporting fair and ethical ticketing practices as well as pro-consumer legislation and technologies.

    FanFair aims to develop a number of pan-industry initiatives over the coming year, including an educational guide for music businesses, and also to inform and involve fans on how they can tackle ticket touting online.

    - View Website

  • Schalke04 Logo
  • 02 Acaedmy
  • Manchester United Logo
  • Seria A Logo

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK