TheTicketingBusiness Forum is designed to address the specific information needs of key executives in live entertainment ticketing – across the sport, performing arts, concerts, cinema, festivals and visitor attractions sectors.

Each year, we assemble a world-class speaker line up of those who are disrupting the industry to share, debate, discuss and decide the future of live entertainment ticketing.


The Speaker Line Up

Who will be there

  • HID Global Logo
  • Pacifica Decision Logo
  • TheTicketingBusiness Awards

    TheTicketingBusiness Awards are set to be the highlight of the Forum, with the winners announced in front of an audience of senior industry figures during a private, gala dinner.

    The Awards were launched in order to:

    • Recognise leadership, innovation & achievement in the application of technology in ticketing across sports, performing arts, music, cinema, live entertainment and visitor attractions.
    • Increase the standards and best practice of ticketing.
    • Drive awareness and adoption of future ticketing technology.
    • Improve the customer experience for ticket-buyers across all sectors.

    Hundreds of nominations will be whittled down to create the shortlists. The winner of each category will be decided either by online voting by the global ticketing industry or by the independent TheTicketingBusiness Awards judging panel.

    - View Website

  • TheTicketingBusiness News

    All the latest ticketing business news, blogs, videos, and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place. Curated and brought to you by the TheTicketingBusiness Forum.

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  • STAR

    The Society of Ticket Agents and Retailers (STAR), is the representative body for the UK ticketing industry, promoting consumer confidence and excellent service through a strict Code of Practice.

    STAR’s membership includes ticket agencies, West End and regional theatres, arenas, music venues, travel companies and many others in the ticketing industry. Sales through STAR members represent over 90% of UK theatre and music ticket sales (over a million tickets per week).

    With widespread support and recognition from entertainment venues, promoters and producers as well as law enforcement and government, STAR has been at the forefront of cross-industry initiatives to improve consumer confidence, combat fraud and make ticket buying safer for the past twenty years.

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  • Dewynters

    We’re the world’s leading arts & live entertainment marketing specialists. Based in London and with our sister agencies in New York and Germany, we produce some of the most creative, iconic and longest running campaigns in live entertainment.

    From theatre and concerts to tours, exhibitions and arena events, our 90-strong dynamic team knows instinctively how to engage, inspire and excite your audience across all platforms, and understands exactly how to turn your event into the hottest ticket in town.

    And with all our services under one roof, our strategies are beautifully designed and seamlessly integrated, allowing us to react in the blink of an eye.

    We’re bursting with ideas and passion and we think there’s always more to discover, new ways to think, greater things to achieve.

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  • Schalke04 Logo
  • 02 Acaedmy
  • Manchester United Logo
  • Seria A Logo

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision-makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco