Who

Who’s already signed up for 2018?

Each year we bring together the industry’s key thinkers, movers and shakers from the world’s leading organisations spanning the entire ticketing spectrum – including:

• Venue Owners & Operators
• Rights Holders
• System Suppliers
• Ticket Agencies
• Marketing and Digital Agencies
• Payment Processing
• Consultants
• Potential Disruptors and other New Market Entrants

Each year, we assemble a world-class speaker line up of those who are disrupting the industry to share, debate, discuss and decide the future of live entertainment ticketing.

Download the 2018 Programme

2018 Speaker Line Up

• 

  Claudio Trotta

  Owner/General Manager, Barley Arts Promotion, Italy

  Claudio Trotta has deep musical experience: his career began with Radio Montestella, until 1975 when he joined Channel 96, where he first organised concerts. In 1979 he graduated at the Civic School of Dramatic Art as a musician, completing an internship at the Teatro alla Scala. Through television experiences (TeleRadioMilano 2) with Lucio Salvini (the then director of the Ricordi) at the launch of Country and Folk label, he became a promoter of concerts in Italy for the artists. Salvini later named him for Artistic and Marketing Direction at Carosello for the Blues & Rock Project. The name BARLEY, meaning “hops”, was born as a tribute that Trotta makes to his original passion (country and folk Anglo-Saxon). Claudio also edited the edition of “Music Dictionary of Milan” (1995) and was a member of the Board of Directors of various associations, such as ASSOMUSICA (Italian Association of Live Music Organizers and Producers – incorporated in the AGIS Association – founded in 1996) and YOUROPE (European Association of Live Music Organizer Organizers and Producers – founded in 1998).

• 

  Lucy Chillingworth

  International Head of Tickets, Ten Lifestyle Management, UK

  Access all arenas! Exceeding the expectations of High Net Worth clients

  Lucy Chillingworth has worked for Ten Lifestyle Management for over 9 years, the last 3 years as International Head of Ticketing. After completing her BA Hons Arts, Music and Entertainment Management degree, she spent 2 years as a Marketing Manager for a regional theatre before moving to Ten.

  Day to day, Lucy is responsible for developing and maintaining global relationships with box offices, venues and ticket agents. Her talent focuses on devising operational and online strategies for key ticketing markets, providing easy distribution channels for suppliers and great inventory access for Ten’s ever growing member base.

• 

  Lucinda Brown

  Venue Business Manager, Islington Assembly Hall, UK

  Mobile ticketing to tackle touts and improving the fan experience

  Lucinda has worked in live music for the past 20 years. Starting as Venue Manager at Newcastle University Students Union then moving on to Birmingham Academy, Islington Academy and more recently The Forum, Kentish Town. In between venue management roles, Lucinda was Group Marketing Manager for both the Academy Music Group and MAMA & Company.

  Her most recent position at MAMA was as Business Development Manager where she was responsible for managing the venue marketing team, venue promoters, supporting the Operations Director overseeing nine venues as well as managing partnered events.

• 

  David Andrews

  Senior Vice President, The Shubert Organization, USA

  Recognised in 2017 in the Oustanding Achievement category for a career that spans decades, David Andrews has pioneered and implemented many of the industry’s key innovations in one of the toughest (and most vocal) markets on Earth. When he started there was only pegboards and paper. Now, there’s data and digits – and David Andrews has embraced the evolution. This ticketing achiever has overseen – and spearheaded – many of the key moments in our industry’s development: from selling tickets over the telephone in the 1980s through today’s API integration. During his tenure at Shubert, his strategic oversight and guidance have ensured that Broadway’s customers continue to be served the very best that ticketing systems can offer. Today, he’s going behind ticketing – spearheading new initiatives to fully integrate attendee and buyer data into the live entertainment experience. And, we sense, he’s only just gotten started!

• 

  Claire Turnham

  Campaign Leader, Victim Of Viagogo, UK

  When Claire Turnham tried to buy Ed Sheeran tickets for her son’s 16th birthday, she thought it was going to be an “amazing” family experience. Instead, she says she was overcharged by £1,150, and the episode has led her to take up an effective campaign against Viagogo, the secondary ticket website she used. Claire set up the facebook group, Victim of Viagogo #VofV in February 2017 to support others who also feel they have been ripped off. In March, she gave evidence at the parliamentary inquiry & in July she published a self help guide, successfully empowering fans to reclaim thousands of pounds from Viagogo. http://fanfairalliance.org/wp-content/uploads/2017/08/VofV_Guidance.pdf As well as being the trusted consumer voice of ticketing , Claire is also the Founder of www.onlywithlove.co.uk

• 

  Eric Petrusic

  CTO, accesso, USA

  How festivals and theme parks are enhancing the customer event experience using tech, apps and engagement

  Eric Petrusic’s collaborative approach to problem solving, coupled with his extensive technology expertise, have played an integral role in the successful development and enhancement of accesso’s ticketing and payment solutions for the past 15 years.

  In his role as Chief Technology Officer, he acts as technical advisor across accesso‘s product lines, providing support and consultation on development efforts and technology infrastructure. Petrusic works to identify synergy opportunities with accesso solutions, and also leads the company’s long term product roadmap process.

• 

  Neetu Bhatia

  Co-founder & CEO, Kyazoonga, India

  An investment banker turned entrepreneur, Neetu is credited with creating the professional entertainment and sports ticketing market in India. Under her leadership, Kyazoonga has expanded rapidly with global operations in the US, Caribbean, Europe, UAE and Australia, and has ticketed some of the largest events, including the recently concluded FIFA U-17 World Cup, An alumnus of MIT, Neetu was a senior investment banker on Wall Street leading teams at Bank of Montreal, Lehman Brothers and McKinsey prior to co-founding Kyazoonga. A former national cricket player, Neetu serves on the Boards of several not-for-profit organizations in New York City and India.

• 

  Urko Puga

  Managing Director for Accommodation Services, Parques Reunidos, Spain

  Living in 7 different cities before the age of 15 made Urko embrace change & travel to be part of his DNA. Urko worked in hospitality (Melia Hotels & Petit Palace Hotels) for almost 10 years and moved to OTA’s in 2004 where the show was just starting in Europe, at that time Hotels.com and Expedia were two different companies.

  OTA’s Urko worked for include; Placestostay.com – part of Western Union for 5 years, and Orbitz & Expedia for another five years. His current position is Managing Director for Accommodation Services in Parques Reunidos, involving responsibility over Travelparks.com as the OTA of the group, Hotels & Lodges in The Netherlands, France and Spain. On top of that, Urko is responsible for online distribution in Europe for 27 Parks in 9 countries.

• 

  Greg Delaney

  Owner, Entertainment Intelligence, UK

  Changing the way the music industry collects, views and utilises data

  Greg Delaney boasts over 30 years IT experience. He created Entertainment Intelligence (Ei) in 2014 to answer the growing need for robust but affordable data collection, reporting and analytics in the rapidly expanding world of digital entertainment. Ei is now ingesting billions of streaming, video, retail and social metrics for high profile independent organisations such as Secretly Canadian, Domino Records, Concord Music Group and many more.

  Prior to Ei Greg was Co-Founder and CTO of CrowdSurge, the fan club ticketing service that powered global stores for Paul McCartney, Arcade Fire, Foo Fighters and Pearl Jam, reaching an annual turnover of £20m before merging with SongKick. He previously founded Business Transport Resources (BTR), designing the world’s first online booking and reverse auction surface transport network, the forerunner to Halo and Uber.

• 

  Paul Williamson

  Founder, Sports Ink Associates, UK

  Major events. Major challenges. Ticketing the biggest events on Earth 

  Paul has worked on ticketing projects for many major sports events, including Rugby World Cups, Cricket World Cups and Commonwealth Games. He was Director of Ticketing at London 2012, which sold 10.99 million tickets, valued at $1 billion. He now leads a consultancy, focusing on reducing ticketing risk and improving revenues at major events.

• 

  Anne Ewart

  Head of Sales & Ticketing, Dewynters, UK

  Anne has worked within the sales and marketing world of the West End theatre for the last 20 years and since joining Dewynters in 2008 Anne has developed the sales marketing strategies for a wide variety of clients including Disney Theatrical, Really Useful Group and Wicked. After a year with the ticketing company London Theatre Direct, Anne returned to Dewynters July 2017 as Head of Sales, Ticketing and Insights where she has since been working on a large scale data project with her team to automate reporting, thereby allowing realtime analysis and insights for campaign planning.

• 

  Daniel Gidney

  CHIEF EXECUTIVE, LANCASHIRE COUNTY CRICKET CLUB, UK

  An established sports industry CEO for over ten years now, Daniel Gidney launched the first ever cricket bond as part of an innovative £12m fundraising to develop and operate a new 150 bedroom Hilton hotel, which opened in Summer 2017. Daniel’s time at LCCC has generated record profits and the securing of the largest ever naming rights in First Class Cricket, with Emirates. He also secured ECB International matches, including an Ashes Test and a World Cup semi-final in 2019. Daniel was also the 2011 Midlands Business Person of the Year, and the 2014 Trafford Business Person of the Year.

• 

  Carolyn Sims

  Director of Marketing & Audience Engagement, English National Opera, UK

  What’s (still) wrong with our business?

  Carolyn is a highly respected, hands-on, marketing strategist who has worked in a range of entertainment and retail organisations in her career including Ticketmaster, Really Useful, Live Nation Entertainment and Time Out.

  Carolyn’s innate ability to be able to put the customer first means that she has forged and shared her skills across a range of customer channels in digital marketing, CRM, audience development and marketing strategies that enable organisations to become profitably customer centric.

  Carolyn is an experienced professional in developing and implementing innovative growth strategies through the delivery of customer focused ticketing and commercial excellence. Her passion is for new technologies that provide a great experience for customers to be able to get to and buy the ticket they want.

• 

  Marie Goldman

  Co-Founder, Piktical, UK

  Marie is Co-Founder of Piktical, a truly innovative leap forward in digital ticketing, providing a central hub where tickets are secured and accessed using facial recognition. A serial entrepreneur with a first-class degree in management and over 17 years of working as a consultant, Marie describes herself as someone who finds it impossible to resist the urge to try to fix the world – one problem at a time. Her life-long love of live music is what ultimately led Marie to the creation of Piktical. She believes that it’s high time the ticketing world was brought into the 21st Century.

• 

  Laurence Miller

  Commercial Director, Nimax Theatres, UK

  Saying farewell to allocations. Saying hello to real-time insights

  Laurence Miller is the Commercial Director for Nimax Theatres Ltd, the owners and operators of six West End theatres. Laurence oversees the programming, production, marketing and ticketing at Nimax.

  Laurence has worked in the West End for just under twenty-five years, and prior to joining Nimax was CoO for Clear Channel Entertainment Theatrical.He is fascinated and interested in the use of new technology within West End theatres to improve distribution and increase sales for production.

• 

  Jonathan Brown

  CHIEF EXECUTIVE, SOCIETY OF TICKET AGENTS & RETAILERS (STAR), UK

  Jonathan is Chief Executive of the Society of Ticket Agents and Retailers (STAR). the self­
  regulatory body for the entertainment ticket industry. STAR’s membership embraces all
  the major primary ticket agents in the UK as well as many venues and supporting
  organisations. Members work to a strict code governing high standards of customer
  service and information and a dispute conciliation service operates to help resolve customer complaints. STAR also works on behalf of its members through information sharing and co­operation on key matters affecting the ticket industry. Jonathan has represented STAR on ticketing issues in the press and at industry events for many years.

• 

  Richard Hilton

  Head of Customer Success, SecuTix

  Richard Hilton is currently the Head of Customer Success for SecuTix, a Swiss based SaaS Ticketing and Hospitality Solution. Prior to this, Richard spent three years working for UEFA where he was responsible for the internalisation of Ticketing and Hospitality operations for the UEFA Super Cup, UEFA Europa League Final, UEFA Champions League Final and UEFA EURO 2016.

  Richard’s background previously, as a senior member of the white label Ticketmaster team, has meant working on many large scale projects both domestically and internationally. Having been involved in large scale events in over 10 countries, multiple currencies, multiple languages and multiple genres; Richard’s expertise is wide spread – from small events were effort is needed to sell tickets, right through to having to manage incredible demand for a low amount of inventory.

• 

  Dr. Johannes Ulbricht

  Legal Director, BDV, Michow & Ulbricht, Germany

  Johannes focuses on the legal questions of media and cultural operation. He worked for the media lawyer and former constitutional court judge Prof. Hoffmann-Riem during his studies. He gained initial experience as a lawyer in the law firm Prinz-Neidhardt-Engelschall. He has been working as a lawyer in the original law firm Michow lawyers since 2003 and has been a partner of this law firm since 2007. Besides law Dr. Ulbricht, who is generally pleased to look beyond “just normal judicial matters“, studied culture management. He acquired his PhD title with “magna cum laude” in 2002. As legal advisor of the Federal association of the event industry (bdv) and general manager of the collection society GWVR he deals with the practical legal problems of the event and games industry every day.

   

• 

  Jo Taylor

  Senior Consultant, Morris Hargreaves McIntyre, UK

  Deep strategic insights to illuminate your ticketing business

  Jo is a leading authority on segmentation and branding in the performing arts world. She has pioneered the use of psychographic segmentation to help venues develop deeper, longer-lasting relationships with their audiences.

  As Senior Consultant at Morris Hargreaves McIntyrem, Jo looks after clients such as the Barbican Centre, the National Theatre, Curve Theatre, The Place, London Symphony Orchestra, the Philharmonia, Liverpool Everyman & Playhouse, RNCM, BAM, 92Y, Lincoln Center and the British Council.

• 

  Anil Makjija

  Head of Service Delivery, Operations & New Technology Deployment, Bigtree Entertainment / bookmyshow.com, India

  10 million tickets a month! And we’re only just getting started…

  Anil Makhija is the Head of Service Delivery, Operations and new Technology Deployment at Big Tree Entertainment’s BookMyShow which is India’s largest online entertainment ticketing platform, selling tickets for movies, live events, sports, concerts and plays.

  Anil comes with an experience of over three decades across various roles in reputed technology firms before moving to BookMyShow to lead the operations and service delivery verticals, while also overseeing deployment of new on-ground technologies at BookMyShow.

  He started his career with Bentex Sales Corporation in 1978 and spent more than a decade here. In 1990, he stepped into the role of Associate Director at Swan Nest Business Technologies Pvt. Ltd. Thereafter, he went on to hold the position of Vice President at C&S Business Technologies Pvt. Ltd. between 2001 – 2013. His last assignment was with SKIDATA (India).

   

• 

  Philip Shaw-Stewart

  Co-Founder & COO, Citizen Ticket, UK

  Adventures in blockchain ticketing

  Philip is co-founder of Citizen Ticket an ethical tech startup that aims to eradicate the unethical ticketing practices that plague the events industry, including ticket touting, ticket counterfeiting and unfair secondary selling.

  As an event organiser by trade and working in the industry for some 10 years, he and his Co-founder became increasingly aware of the unfair methods used when it came to the ticketing of high popularity events and set out to make a positive change in the industry. His team are now pioneering the Blockchain ticketing space with their ‘BitTicket’ delivery system.

  Fascinated by how concepts gain mass appeal and mining data to find trends. Above all Phil loves locking unsuspecting people into political debate at any opportunity and spreading the gospel of vegetarianism.

• 

  Tim Chambers

  Managing Director, TJChambers Consultancy, UK

  Interrogating the industry’s latest start-ups and disruptors

  Senior advisor and consultant for ticketing and the business of live entertainment. Career experience includes M&A, strategic development and corporate leadership for various Start-Up’s and PLC. Currently advising a number of international organisations seeking to transform their business operations within the sector. Available for coffee, will travel.

• 

  David Goldberg

  Advisor, BookMyShow, India

  David is a long time ticketing and live entertainment executive, having previously been Executive Vice President/Office of the Chairman at Ticketmaster – one of two executives charged with overall global leadership, overseeing strategy, M&A, business development as well as sales and marketing.

  As a consultant he assisted AEG with strategy and the launch of AXS and has worked with ticketing startups in various phases from early round venture backing to private equity-led growth stages.  In working with BookMyShow he’s helping connect Western IP owners (sports, theatre, music, family shows, etc) to opportunities in India.

• 

  Andy Grant

  Chief Technology Officer, Aventus Systems, UK

  Andy has experience building and designing ticketing infrastructure for over a decade, and has joined Aventus – a touting and counterfeit solution for the event ticketing industry – as Head of Product earlier this year. Former CTO of Ticketlogic – an online ticket agency operating in 6 countries and turning over more than £6m – Founder of Glue Works – a ticketing technology start-up focused on building SaaS applications for ticket vendors and promoters and Chief Operating Officer of Entertainment Intelligence – a big-data, B2B SaaS company operating in the complex world of global music sales and marketing.

• 

  Fred De Graaf

  Commercial Director, DG Theaterproducties, The Netherlands

  Fred de Graaf has been Commercial Director of the DG group since 1 August 2017 and is a well-known person in the theatre business in the Netherlands. After a 10-year career as a service manager in the automotive industry he switched in 1996 to theatre. He gained 10 years’ experience as a service manager, box office manager and general manager in various theatres, which he combined with consultant services to theatre producers. For the last 10 years he has served as business development manager at Eventim Nederland, responsible for Sales, B2B partnerships and special projects such as a pilot ‘dynamic pricing’ scheme for a major musical, and the implementation of ticketing software on the Dutch market for major football clubs.

• 

  Mikkel Bjerre

  Ticketing & Customer Service Manager, FC København, Denmark

  Season ticket segments and fan insights

  Mikkel has responsibility for the operation and development of F.C. Copenhagen’s ticket system – including sale and activation of tickets and season tickets. He also heads up the execution of F.C. Copenhagen’s loyalty and benefit program, VårKBH, with contacts with members and partners. Mikkel also manages customer service related to ticket and season ticket sales and loyalty programs.

• 

  Ian Nuttall

  Founder and CEO, TheTicketingBusiness Forum/TheTicketingBusiness News

  Ian Nuttall is the owner and founder of TheTicketingBusiness Forum, presented by his Xperiology events business. His working life began in sports hospitality events management (including Formula 1, horse racing and Wimbledon) before pursuing an award-winning career in B2B magazine publishing. He has co-launched and edited numerous business titles (ranging from energy and industrial processes through to airport design and Intelligent Transportation Systems). He has also founded many of the sports sector’s most respected publications and news sources. In addition to his ongoing commitments as a sports business writer and speaker, Ian provides highly-valued, specialist consultancy to the sports and entertainment venue sector.

• 

  Kyle Wright

  Digital Projects Director, Shubert Ticketing, USA

  Working at the intersection of data acquisition and digital marketing, Kyle has spent the last six years developing an integrated data marketing platform which leverages the power of the venue data to better mine audiences and increase ticketing conversion.  Integrations with more traditional marketing channels – email, social, and retargeting/re-engagement – provide additional fuel and added value to the platform.  Prior to The Shubert Organization Kyle managed marketing for an entertainment marketing startup – Plum Benefits – which provides online access to live entertainment discounts to employees as a corporate benefit through HR departments.

• 

  Francis Hellyer

  CEO, London Theatre Direct, UK

  Francis co-founded London Theatre Direct in 1999. From being one of the first ticket websites, LTD has grown to become one of the biggest ticket companies in the UK. In 2017, LTD celebrated its 18th birthday with a star-studded charity gala in aid of the Make A Difference Trust and a summer-long marketing campaign. Francis has long championed open ticket inventory and ticket technology, and the bespoke tools built to power LTD and other major ticket brands now form part of Finale – the soon to be launched API and blockchain driven box office and ticketing system. While celebrating 18 years of LTD, Francis founded the HACK/TIXX developer and hacker community, working on creating the next generation of ticketing businesses focussed on blockchain, artificial intelligence, machine learning and big data.

• 

  Sarah Holmes

  Chief Executive, New Wolsey Theatre Ipswich, UK

  Sarah Holmes is Chief Executive of the New Wolsey Theatre, Ipswich which she reopened 15 years ago along with Artistic Director Peter Rowe, placing accessibility, quality and diversity at the centre of the artistic offer of both produced and presented work. She is currently leading on Ramps On The Moon an Arts Council funded project that brings together seven major mainstream regional partners to respond to the opportunities and challenges of creating more employment and access for D/deaf and disabled artists, participants and audiences. Sarah sits on the board for UK Theatre, the New Anglia Local Enterprise Partnership Cultural Board, and plays a leading role in We Are Ipswich, an arts and heritage based consortium led by the current NPOs of the town working together to increase cultural, social and economic growth in Ipswich.

• 

  Steve Machin

  CEO, Accent Media/Dot Tickets, UK

  Blockchain! Why bother?

  Steve is a pioneer of the live entertainment & ticketing sectors and has held senior roles including time at Ticketmaster Europe and Artist Nation. Throughout his career he has connected cutting edge marketing and technology with access to global live entertainment industries.

  Steve co-founded Accent Media in 2012 and successfully applied for the Top Level Domain “Tickets” with a vision to create an authentic and trusted domain-space for online ticketing. Steve speaks about technology and live entertainment at conferences worldwide such as the International Live Music Conference where he chairs the New Technology Committee. Steve has recently been focused on how blockchain technology will impact on live entertainment and has started work on an Open Tickets Foundation.

• 

  David Franklin

  Head of Ticketing Technology and Marketing, Paléo Festival Nyon, Switzerland

  David Franklin is Head of Ticketing Technology and Marketing at Paléo Festival Nyon, Switzerland’s largest open-air event with an audience of over 210k each year. David has been involved in the music business for the past 10 years and is looking forward to what new technologies such as blockchain may bring in terms of consumer protection, as this is one of his main worries when it comes to ticket sales.

• 

  Ben Portnoi

  Director of Media and Analytics, Dewynters, UK

  Ben is Director of Media and Analytics at Dewynters, the world’s leading arts and entertainment agency. He manages data and develops and implements marketing strategy and media activations across a range of clients including major arts organisations such as The Royal Shakespeare Company and BFI, West End productions ranging from The Lion King, The Ferryman through to Book of Mormon and events such as Taste of London and ATP Nitto World Tour Finals. Ben will be talking about “The importance of offline activity in creating and delivering a highly effective digital strategy for entertainment marketing”.

• 

  Nikoo Sadr

  Manager – Interactive Marketing, The Orchard, UK

  Using insights and analytics to drive sales, fan connection and music consumption

  Nikoo Sadr is Interactive Marketing Manager at worldwide music and film distribution company The Orchard. In her role she works directly with with labels and artists executing creative and engaging cross-platform digital marketing and advertising campaigns that create value for labels. She also looks at how insights and analytics can help drive fan connections, music sales and consumption across various platforms.

  She has, since October 2017, continued expanding her role as part of the company, working with a specific focus on the Nordics. Sadr has previously worked as the head of digital marketing training at Music Ally, working with leading companies such as Universal Music, Sony Music and BPI as well as speaking at conferences worldwide such as By:larm, SXSW and Midem.

• 

  Luke Carlton

  Senior Digital Designer, Dewynters, UK

  Luke is Senior Digital Designer at Dewynters. He creates websites, emails, banners, video content and social content for a variety of European and International Brands such as Disney, Ubisoft, BBC, Apassionata and Warner Bros. Working closely with clients, he develops and creates strategic user focused content with a core focus on UX driven design. He is also well versed in developing brands online, influencing offline too.

• 

  Dr Marcus Garbe

  MANAGING PARTNER & FOUNDER, TRANSACTION CONSULTING, SWITZERLAND

  Marcus has over 20 years’ experience as managing director, entrepreneur and consultant. He has profound industry expertise in the live entertainment & ticketing sector, has successfully completed numerous M&A transactions in this field, and worked as advisor for several blue-chip and other companies.

  As one of his recent transactions he has been the exclusive advisor for the shareholders of Jetticket Software in the trade sale to CTS-Eventim Group. Previously, Marcus has worked for ifo-institute, Roland Berger 8, Partner, argonauten (WPP), REPLY, Ticketcorner and has founded diverse start-ups.

• 

  Robert McKenzie

  Art Director, Dewynters, UK

  Robert began his career as a graphic designer in the music industry before joining Dewynters, where he has worked for 25 years. He is now an Art Director working with an amazingly talented team of designers, illustrators and photographers creating iconic brands for theatre, events and exhibitions around the world. Responsible for creating eye-catching campaigns, and engaging content for West End clients as varied as Charlie and the Chocolate Factory and Kinky Boots, and more recently, new branding for Holiday on Ice and Apassionata in Germany, and the final world touring exhibition of Tutankhamun.

• 

  Sergi Figueres Moert

  CEO and Co-Founder, Worldcoo, Spain

  Sergi Figueres Moret is the CEO and Co-Founder of Worldcoo. Sergi has a degree in Law, a degree in Business Administration (UAB), and a masters in International Relations (IBEI). After several years working in different banks, in marketing and international areas, and in a consultancy firm, in 2012 Sergi founded Worldcoo together with Aureli Bou.

• 

  Gareth Deakin

  Head Honcho, OA Consulting, UK

  Gareth’s background covers stints at major and independent record labels, event and ticketing technology and working with startups. Following 10 years running Sony Music UK’s Business Development activities, Gareth now runs a successful business development consultancy focused on delivering growth strategies for music, tech and entertainment companies. He spends most of his days helping very smart people make the ambiguous commercially viable.

• 

  Luis Monge Malo

  Co-Founder, entradium, Spain

  Ten years ago Luis founded a technology consulting firm, which against his parents expectations, worked quite well. However, after learning about the ticketing industry, Luis’ engineer squared mentality couldn’t cope with so much nonsense and he swore to devote the rest of his life (or until he became filthy rich) to help promoters earn more money. Hence, he created entradium, the most complete, most inexpensive solution to sell tickets online (1% management fees). If you want to be a wealthier, happier person, you’ll use entradium to sell tickets or even to create your own marketplace and charge whatever fees you please.

• 

  Siamak Ghofrani

  CEO & Co-Founder, Ticketrunner, Germany

  Siamak founded NEONSPLASH – an established, worldwide well-known brand in over 60 cities with shows in Ibiza and attendees above 20.000. After selling the company he built Ticketrunner – a brand ambassador software for events that integrates with major ticketing providers. Ticketrunner allows organizers to easily create their own brand ambassador program via their own ticketing provider, allowing their fans to earn exclusive rewards through social actions like content sharing or selling tickets to their peers.

• 

  Eddie Robb

  CEO, Make it Social, UK

  Eddie originally set up a youth travel brand called As You Like It Holidays. During his time with As You Like It he discovered the pains of organising groups of youths and designed and developed a tool to make life easier for his team and to allow larger groups to form. This technology has evolved into Make it Social.

  Make it Social’s mission is simple – “to make the world a truly social place”​. By making a platform that ensure simple and organic social group bookings, more people will do more with more friends. The innovative technology that has been highlighted as an innovator across multiple industries is built for global scale and delivers results incremental revenue and additional data capture for its clients.

• 

  Martin Gammeltoft

  VP, Commercial Operations, Activity Stream, Denmark

  Activity Stream is a next-generation intelligence and productivity tool improving daily operations and customer experience by combining Business Activity Monitoring and Operational Intelligence with Enterprise Activity Streams and Data Visualisation, in a unique 4-in-1 solution, helping businesses become truly data-driven.

  Martin is heading the commercial side of things at Activity Stream and is responsible for the Live Entertainment vertical. He comes from a background in concert services and ticketing and is passionate about helping venues and organisers exploit the many benefits of data, without having to take in the full complexity.

Who will be there

• 2018 Sponsors
• 2018 Partners
• 2018 Attendees

What are people saying?

The best networking place I've been to. I was able to get very high level leads and meet relevant partners. You did a great great job to gather such high level and exhaustive people!

Chloé Julien Founder & CEO, BandSquare, France

CIOs, CTO,s Chief Execs... all those people turn up at this event. it’s a fantastic opportunity to engage with them

Rick Jurkiewicz Head of Ticketing, The Rugby Football League, UK

This is the focal point of the ticketing industry in Europe, where the decision makers meet and exchange ideas

Niels Henrik Sodemann Managing Partner/CEO, Queue-it, Denmark

At the Forum we made concrete progress with regards to selecting a new ticketing provider. I would be happy to recommend the Forum to other venues in the future.

Martin O'Donoghue Business Development Manager, Cork Opera House, Ireland

If you’re curious about the future, if you want to see how things are developing, if you wanna get to know your peers... you need to be at the Forum.

James Charrington CEO, Dewynters, UK

For me the most important thing was to meet with all the different companies in ticketing and I’ve managed that, and I left with many business cards!

Grégory Six Major Projects and Development Manager, AS Monaco, Monaco